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Improving Last-Mile Productivity at Paack
Markakis, Mihalis G.; Martínez de Albéniz, VictorCase OIT-17-EInformation Technologies, Service and Operations ManagementLast-mile delivery is by far the most operationally complex and costly part of logistics. Nevertheless, it has become a critical function of e-commerce in the last 20 years, particularly during the COVID-19 pandemic. A multitude of actors operate in the last-mile delivery space: first-party logistics companies, such as Amazon; third-party logistics companies, such as DHL; and fourth-party logistics (4PL) companies, many of them gig economy-based,...Starting at €8.20
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Olapic on Amazon.com's Cloud - Teaching Note
Zamora, Javier; Tatarinov, KatherineTeaching Note SIT-18-EEntrepreneurship, Information Technologies, Innovation and ChangeOn the morning of April 21, 2011, Alex Dantart, CTO of Olapic, was about to run the final tests on his New York-based IT startup company's new service, uPhoto. The launch date for this innovative photo crowdsourcing service, commissioned by Olapic's first corporate client - the New York Daily News (NYDN), was slated for the end of April. Although it seemed like the Internet connection was working, Dantart was puzzled when he realized that he coul...Starting at €0.00
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SmartPik: Pikolin's Smart Mattress
Zamora, Javier; Tàpies, J.; Costa, Xavier; Vilet, Ana María; Sastre Boquet, IsaacCase SI-214-EInformation Technologies, Innovation and Change, Service and Operations ManagementIn June 2017, Pikolin launched the SmartPik, its first smart mattress. The SmartPik was capable of measuring and analyzing sleep phases to improve sleep quality. The first tests had gone well, but Pikolin didn't know how consumers who for decades had bought conventional mattresses through a very traditional channel would react to a new product which, for the first time in the company's history, incorporated digital elements (hardware and software...Starting at €8.20
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¿El 'crowdfunding' es una opción válida para tu negocio?
Eufinger, ChristianArticle ART-3201Finance, Information TechnologiesEl o financiación colectiva es uno de los segmentos de mayor crecimiento del sector financiero. Aunque estas alternativas de financiación no son en absoluto perfectas, tienen puntos fuertes que la banca tradicional haría bien en tener presentes: son ágiles, personalizadas, eficientes, transparentes y se basan en la reputación y no solo en el crédito o la garantía. Es decir, son humanas.Starting at €8.20
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Spotify: Face the Music (Update 2024)
Vroom, Govert; Isaac Sastre BoquetCase SM-1761-EInformation Technologies, Innovation and Change, StrategyThe year 2023 was another remarkable one for Spotify. Once more, the company reported record figures in both revenue ($13.1 billion) and users, boasting 236 million premium subscribers and 602 million total monthly active users. However, 2023 was also remarkable in another sense, as the company marked a turning point. After years focused on what Daniel Ek had referred to as "growth, growth, growth," Spotify witnessed three rounds of layoffs over...Starting at €8.20
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SmartPik: el colchón inteligente de Pikolin
Zamora, Javier; Tàpies, J.; Costa, Xavier; Vilet, Ana María; Sastre Boquet, IsaacCase SI-214Information Technologies, Innovation and Change, Service and Operations ManagementEn junio de 2017, Pikolin lanzaba el SmartPik, su primer colchón inteligente, capaz de medir y analizar las fases del sueño para mejorar la calidad del descanso. Los primeros test del SmartPik habían sido satisfactorios, pero Pikolin desconocía cuál sería la reacción de un consumidor que, durante décadas, había comprado un colchón convencional a través de un canal muy tradicional y que, por primera vez en la historia de la compañía, incorporaba e...Starting at €8.20
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Spotify: Face the Music (Update 2019)
Vroom, Govert; Sastre Boquet, IsaacCase SM-1685-EInformation Technologies, Innovation and Change, StrategyIn early 2019, Spotify announced an operating profit of $94 million for the fourth quarter of 2018. The world's largest streaming company was approaching profitability for the first time, after a decade of massive losses. Previously a staggering increase in revenue, which exceeded $5 billion at the end of 2018, had failed to get it out of the red. By the late 2010s, streaming had become the way to consume music, fueling the first global sustained...Starting at €8.20
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Spotify: Face the Music (Update 2019) - Teaching Note
Vroom, Govert; Sastre Boquet, IsaacTeaching Note SMT-129-EInformation Technologies, Innovation and Change, StrategyIn early 2019, Spotify announced an operating profit of 94 million in for the fourth quarter ofQ4 2018. The world's largestindustry leader of streaming company was for the first time approaching profitability for the first time, after a decade of massive losses. Previouslydespite its a staggering increase in revenue, which had exceededreached over $5 billion at the end of 2018, had failed to get it out of the red. By the late 2010s, streaming ...Starting at €0.00
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El impacto del 'big data', la inteligencia artificial y el 'blockchain' en las finanzas
Giné, Mireia; Antón, MiguelArticle ART-3200Finance, Information TechnologiesEl maridaje entre finanzas y tecnología ha dado lugar a nuevos actores que están transformando el sector. Se conocen como fintech y prometen servicios financieros más económicos y flexibles tanto para el consumidor final como para las empresas de todos los sectores. Adiós a los bancos como único punto de acceso al sistema financiero, hola a nuevos mecanismos de financiación asequible, medios de pago más rápidos y eficientes e incluso una mejor re...Starting at €8.20
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Spotify: cara a cara con la música (actualización del 2019)
Vroom, Govert; Sastre Boquet, IsaacCase SM-1685Information Technologies, Innovation and Change, StrategyA principios de 2019, Spotify anunció que había tenido unos beneficios operativos de 94 millones de dólares en el cuarto trimestre de 2018. La empresa de streaming más importante del mundo se acercaba por primera vez a la rentabilidad tras diez años de pérdidas enormes. Pero, a pesar del asombroso aumento de sus ingresos, que superaban los 5.000 millones de dólares al final de 2018, no había conseguido salir de los números rojos. A finales de la ...Starting at €8.20