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Karen Leary (A) (Spanish version)
Hill, Linda A.; Elias, JaanCase HBS-403S05Leadership and People ManagementDescribes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance. Chung makes what Leary perceives to be an unreasonable request for a private office. Leary must respond to this request, taking into account the implications of her decision for her amb...Starting at €8.20
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Karen Leary (B) (Spanish Version)
Hill, Linda A.; Elias, JaanCase HBS-403S06Leadership and People ManagementComplementa el caso (A).Starting at €5.74
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Karen Leary (C) (Spanish Version)
Hill, Linda A.; Elias, JaanCase HBS-403S07Leadership and People ManagementComplementa el caso (A).Starting at €5.74
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Domestic Violence in the NFL: Time for Real Change
Cara C. Maurer; Kyle TrahairCase IVEY-9B15C019-ELeadership and People ManagementThis case describes the challenges faced by Jerry Richardson, the owner of the Carolina Panthers National Football League (NFL) team, following the arrest of one of the team’s star players on domestic violence charges in 2014. Domestic violence suddenly was a major issue in the NFL after a video became public depicting domestic violence by another famous NFL player. Richardson needs to decide how to deal with the Panther's star player. His consid...Starting at €8.20
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LGBTA at Toronto-Dominion Bank in 2012
Cara C. Maurer; Andrew CorniesCase IVEY-9B12C027-ELeadership and People Management, StrategyThis case concerns the implementation and strategic direction of LGBTA (lesbian, gay, bisexual, transgendered and ally) initiatives at TD Bank Financial Group (TD). In order to maintain its position as the “employer of choice” for the LGBTA community, TD must expand the measures it had taken since its Diversity Leadership Council was created in 2006 to promote a comfortable, barrier-free and inclusive work environment for all employees. TD’s corp...Starting at €8.20
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Canadian National Bank (Spanish version)
Elizabeth M.A. Grasby; Cara C. MaurerCase IVEY-9A97JS07Leadership and People ManagementEl gerente de area del banco habia informado recientemente al gerente de servicio al cliente de una de las sucursales que una de sus subordinadas habia presentado una queja al Comite Nacional del Empleado. La empleada afirmaba que el gerente estaba amenazando su desarrollo personal y profesional. A esta queja le siguio un periodo de conflictos abiertos entre los dos, y el gerente de area sentia que mantener la queja de forma confidencial era meno...Starting at €8.20
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Project HUGO at LHSC: Leading Urgent Change in Healthcare
Cara C. MaurerCase IVEY-9B11C038-ELeadership and People Management, StrategyThis case describes in rich detail the change challenge the director of pharmacy services at London Health Sciences Centre (LHSC) faces in September 2011. She is responsible for implementing project HUGO, an acronym for Health Care UnderGoing Optimization. HUGO is a computerized system that requires a switch from paper and pencil to fully electronic patient records. This project is the most complex and comprehensive one that London area hospitals...Starting at €8.20
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Project HUGO at LHSC: Leading Urgent Change in Healthcare (Spanish version)
Cara C. MaurerCase IVEY-9B11CS038Leadership and People Management, StrategyThis case describes in rich detail the change challenge the director of pharmacy services at London Health Sciences Centre (LHSC) faces in September 2011. She is responsible for implementing project HUGO, an acronym for Health Care UnderGoing Optimization. HUGO is a computerized system that requires a switch from paper and pencil to fully electronic patient records. This project is the most complex and comprehensive one that London area hospitals...Starting at €8.20
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L’Oreal S.A.: Rolling Out the Global Diversity Strategy
Cara C. Maurer; Ken MarkCase IVEY-9B10C026-ELeadership and People Management, StrategyL’Oreal S.A. is in the process of implementing a global diversity strategy. The firm's Europe diversity director is working with various country units to roll out the strategy. The director faces obstacles such as cultural differences between countries and, generally, low awareness of the benefits a diversity strategy can bring.Starting at €8.20