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PI-188-I L Gruppo Agro Sevilla e la Sfida del Mercato Americano
Llano Irusta, M. A.Case IIST-PI-188-I-ITService and Operations ManagementAgro Sevilla è stata fondata in Andalusia nel 1977 come cooperativa di secondo grado e nel 2017 è diventata una delle principali realtà produttive, confezionatrici ed esportatrici di olive in tutto il mondo. Nel 1994 si è guadagnata il titolo di primo esportatore spagnolo nel settore. Il 22 giugno del 2017, le due più grandi aziende americane produttrici di olive nere, Musco Family Olive e Bell-Carter Foods, hanno presentato ricorso al Dipartimen...Starting at €8.20
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Grupo Peñarroya. Nota del Instructor
Llano Irusta, M. A.; Hernández Rdguez-Mancheño, C.Teaching Note IIST-PITN-196Service and Operations ManagementEn el año 2018, el Grupo Peñarroya contaba con dos negocios en la Costa del Sol, el residencial, basado en desarrollar promociones de viviendas destinadas principalmente a “segunda residencia”, con un alcance mayoritariamente internacional, y el hotelero, enfocado principalmente a la venta de vacaciones familiares en los hoteles del resort Holiday World, bajo el concepto de todo incluido en verano y comercializando micro segmentos turísticos en i...Starting at €0.00
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Grupo Toks: Las empresas responsables ¿Son buenos negocios?. Nota del Instructor
Llano Irusta, M. A.Teaching Note IIST-PITN-199Service and Operations ManagementEn 2019, Restaurantes Toks, fundado en 1971, cumplía 47 años en México. Contaban con 207 unidades distribuidas por todo el país, compitiendo en el formato de restaurantes familiares, atendiendo a 32,4 millones de clientes al año, a través de 10.700 colaboradores. Toks formaba parte de Grupo Gigante, donde los restaurantes representaban una de las unidades estratégicas de negocio. Su propuesta de valor al cliente consistía en dar el mejor producto...Starting at €0.00
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Grefusa-Intersnack: la consolidación de la planificación estratégica (B)
Llano Irusta, M. A.; Rodríguez Bouzo, S.Case IIST-PI-202Service and Operations ManagementEn diciembre de 2017, Agustín Gregori, Consejero Delegado de Grefusa, colgaba el teléfono más que satisfecho con el desarrollo de la conversación con Maarten Leerdam, Consejero Delegado de Intersnack Group, uno de los principales fabricantes de snacks salados en Europa. Si todo transcurría según lo previsto, en el primer trimestre del año entrante, se anunciaría la firma de una”joint venture” entre ambas empresas. El objetivo del acuerdo en ciern...Starting at €5.74
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LYFEN: Building a Supply Chain to Create Competitive Advantage - Teaching Note
Haitao Yin; Ruiyu Zhu; P. Fraser JohnsonTeaching Note IVEY-8B19D007-EService and Operations ManagementTeaching note for product 9B19D007.Starting at €0.00
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Six Sigma at Cintas Corporation
P. Fraser Johnson; Adam BortolussiCase IVEY-9B10D009-EService and Operations ManagementThe green belt specialist at the Cintas Torlake facility near Toronto had four days before he was to present his recommendations to the executive steering committee (ESC) for correcting the capacity problem in the mat department, which was causing product shortages and negatively affecting customer satisfaction. The case provides data that students can use to analyze the processes used at the company for cleaning and replacing mats for its approx...Starting at €8.20
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Medicom: Building A Resilient Supply Chain - Teaching Note
P. Fraser Johnson; Ramasastry ChandrasekharTeaching Note IVEY-8B21D011-EService and Operations ManagementTeaching Note for product 9B21D011.Starting at €0.00
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Medicom: Building A Resilient Supply Chain
P. Fraser Johnson; Ramasastry ChandrasekharCase IVEY-9B21D011-EService and Operations Management, StrategyGuillaume Laverdure, chief operating officer at Medicom Group (Medicom), was evaluating a potential investment in a new facility that would manufacture melt-blown polypropylene (melt-blown PP), a key raw material for surgical and respirator masks. It wasStarting at €8.20
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CoolIT Systems: Developing an Operations Strategy
P. Fraser Johnson; Ramasastry ChandrasekharCase IVEY-9B20D019-EService and Operations ManagementIn February 2020, the executive vice-president of Manufacturing and Supply Chain at CoolIT Systems (CoolIT), met with the company's chief executive officer (CEO) in their Calgary office. The company had recently developed a new range of products that provStarting at €8.20
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Oliver’s Diner
P. Fraser Johnson; Larry MenorCase IVEY-9B16D008-EEntrepreneurship, Service and Operations ManagementThe owner of Oliver’s Diner in Grand Bend, Ontario, was confident that his new venture would be a success. His diner had become an instant hit with local cottagers and tourists, often leading to long waiting lines at peak periods. However, the popularity of the restaurant had led to some “growing pains,” and the owner wanted to improve his operation. In particular, he was concerned the high volume of customers had placed a strain on his staff, pa...Starting at €8.20