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Performance Improvement Consulting and Hi-R-Me: Making Sales Calls
Cespedes, Frank V.; Mattson, DavidCase HBS-819043-EEntrepreneurshipThis case study focuses on a professional services firm ("Performance Improvement Consulting") and its sales calls on Hi-R-Me, a potential client. The case is supplemented by videos showing the initial contact call, a follow-up discovery call, and a face-Starting at €8.20
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Old Hand or New Blood? (HBR Case Study and Commentary)
Cespedes, Frank V.; Gardner, Alston; Kerr, Steven; Kelley, Randall D.; Dixon, Andrea L.Article HBS-R0607A-ELeadership and People ManagementFusilier Technology is in disarray. Its vice-president of sales is leaving, the company's new growth strategy to sell customized business solutions has stalled, and sales have been flat for five years. Bill MacLeod, Fusilier's CEO, has to choose between two very different candidates for the top sales job: a veteran sales director who has excelled under the old order and a brash outsider who has experience selling solutions but doesn't know the in...Starting at €8.20
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Basecamp: Pricing (Spanish version)
Cespedes, Frank V.; Fitzsimmons, RobbCase HBS-823S10EntrepreneurshipThe Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). A data analyst at Basecamp is evaluating the results of pricing research and its potential implications for the venture's latest version of its project management software product.Starting at €8.20
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El Caserío: Brand Arquitecture
Lozano V.; Milán B.; Oliver, Xavier; de Toro, Juan ManuelCase M-1189-EMarketingA historical view of the brands acquired by Kraft in Spain, especially El Caserío. The company faces competitors who have established much more coherent brand architectures, with more potential for expansion and profit. The decisions they take for the current brands will define their future.Starting at €8.20
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Mercedes-Swatch
de Toro, Juan Manuel; Oliver, XavierCase M-1018MarketingDe la alianza estratégica entre Mercedes Benz y Swatch nace un proyecto de lanzamiento de un nuevo vehículo utilitario revolucionario de dos plazas. El caso plantea la necesidad de elaborar el briefing del producto para presentarlo en el concurso de agencias de publicidad.Starting at €8.20
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Ferrovial: Una nueva identidad de marca para un nuevo modelo de negocio
García-Mansilla, Gustavo; de Toro, Juan ManuelCase M-1258MarketingDesde sus orígenes, Ferrovial había gestionado una historia de éxito satisfaciendo las necesidades de sus clientes en base a cuatro ejes principales: iniciativa empresarial, excelencia, calidad industrial y capacidad de gestión. Con un crecimiento en apenas 10 años desde aproximadamente 3.000 a 12.000 millones de euros de facturación y tras numerosas adquisiciones, sigue una estrategia multimarca respetando la identidad de las empresas adquiridas...Starting at €8.20
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Construir marcas fuertes: La comunicación integral
de Toro, Juan Manuel; Oliver, XavierTechnical Note MN-306MarketingSíntesis de los principales pasos que deben tenerse en cuenta para la elaboración de un plan de comunicación publicitaria, con una referencia a las asociaciones que los consumidores hacen con las marcas y sus valores.Starting at €8.20
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Deloitte: The Challenge of Reconciling Brand Perception with Reality
García Perrote, Juan; de Toro, Juan ManuelCase M-1248-EMarketingDeloitte had grown in recent years to become the sector's leading company and new challenges now presented themselves. The story of Deloitte is a story of growth based on continuous and numerous additions of members and firms to the company. These mergers and incorporations occurred during the second half of the nineteenth century and throughout the twentieth century. Its peak was, firstly, the merger of Touche Ross and Tohmatsu Awoki & Co. in 19...Starting at €8.20
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El Caserío: Arquitectura de la marca
Lozano V.; Milán B.; Oliver, Xavier; de Toro, Juan ManuelCase M-1189MarketingVisión histórica de las marcas de Kraft en España provenientes de adquisiciones y en especial El Caserío. La empresa se enfrenta a competidores que han establecido arquitecturas de sus marcas mucho más coherentes y con más posibilidades de expansión y rendimiento. Las decisiones que tomen con las marcas actuales definirán su futuro.Starting at €8.20
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Oliver Conti - A Dream With a Glow
Oliver, Xavier; Fang, David; de Toro, Juan ManuelCase M-1327-EMarketing, Strategy"I need a game-changer," said Xavier. "Something to put Oliver Conti at the top of everyone's list. We're facing challenges at every step, and after 20 years a winery like ours should be seeing an annual profit of at least 250,000?. We've cut our costs to the absolute minimum, so we need to think of another way. Oliver Conti follows Dalí's example. We are inventors, so let's try to explore something new."Starting at €8.20