Coaching at Banco Azucarero de Cali (BAC) (B) (Portuguese Version, Brazil)

  • Reference: DPO-35-PB

  • Year: 2003

  • Number of pages: 11

  • Geographic Setting: Colombia

  • Publication Date: Oct 1, 2004

  • Source: IESE (España)

  • Type of Document: Case

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Description

In Case (B), the area manager - and new coach - takes on the evaluation interview and professional development plans of two branch managers - coachees - one with high potential and the other with limited perspectives in the bank. The exhibits show the evaluation tools used: the 180º Evaluation Chart and the "Spiders", which show the competency profiles.

Learning Objective

Key aspects of the evaluation interview, and how to follow the professional development of a manager.

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Keywords

Coaching Performance Evaluation