ET&T CO. Lucca's Decision (B) (Portuguese version)
The objective of this case study is to describe the conflicts that can happen between different sectors of a company: the managers at corporate headquarters and the managers of the business units.
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Description
The objective of this case study is to describe the conflicts that can happen between different sectors of a company: the managers at corporate headquarters and the managers of the business units.
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Year: 2004
Geographic Setting: Spain
Industry Setting: Computing and Telecommunications
Learning Objective
Discussion of the case allows students to analyze how conflicts arise and how to resolve them. This makes it possible to gain an idea of what the managers at headquarters think and their relationship with the production line, as well as the differences concerning auditing and inspection. Students can reflect on the positions of the members of the different units, their work and how advantages can be gained from the mutual relationship.
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"ET&T CO. Lucca's Decision (B) (Portuguese version)"
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