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Supplementary Case

"Coaching" en el Banco Ganadero-BBVA (B)

By Susaeta Erburu, Lourdes / Pin Arboledas, José Ramón

El caso B recoge lo ocurrido después de los errores cometidos por el director de zona en el caso A. Se relata la reacción positiva del director de zona, que supone la asimilación del nuevo proceso de evaluación del desempeño establecido por el banco. Se narran las segundas entrevistas con dos de sus colaboradores y con su propio jefe.

Collection: IESE (España)

Ref: DPO-171

Format: PDF

Number of pages: 10

Publication Date: Jun 3, 2009

Language: Spanish, English, Portuguese Portugal

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Description

Industry Setting: Financiero

Learning Objective

El caso B se repartirá en clase como segunda parte del caso A. Constituye el resultado y manifestación de que es posible la aplicación de este sistema de evaluación, resaltando la entrevista de evaluación.

"Coaching" en el Banco Ganadero-BBVA (B)

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"Coaching" en el Banco Ganadero-BBVA (B)

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