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  1. Technical Note

    Robust Services: People or Processes?

    By Weiss, Elliott N. / Goldberg, Rebecca
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1607-E
    Published: Nov 13, 2018
    Reviewed: Feb 25, 2019
    Format: PDF
    Pages: 9
    Language: English
    €8.20 PVP Institution
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  2. Exercise

    Mancala’s Pizza: Periodic Review

    By Weiss, Elliott N.
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1603
    Published: Jun 28, 2021
    Format: PDF
    Pages: 1
    Language:
    €8.20 PVP Institution
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  3. Case

    Evaluating Financial and Operational Performance in the Retail Apparel Industry, 2016

    By Weiss, Elliott N. / Goldberg, Rebecca
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1557-E
    Published: Aug 30, 2016
    Reviewed: Jun 15, 2017
    Format: PDF
    Pages: 18
    Language: English
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  4. Case

    Quincy Lake Clinic

    By Weiss, Elliott N. / English, Austin
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1699-E
    Published: Oct 16, 2020
    Reviewed: Jan 14, 2021
    Format: PDF
    Pages: 10
    Language: English
    €8.20 PVP Institution
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  5. Case

    Adam Burke and PBM Plastics: Message in a Bottle

    By Yemen, Gerry / Weiss, Elliott N.
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1491-E
    Published: Feb 14, 2013
    Reviewed: Mar 21, 2013
    Format: PDF
    Pages: 13
    Language: English
    €8.20 PVP Institution
    Include:
    Other supplements
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  6. Case

    Darden Business Publishing Gets Lean (A)

    By Weiss, Elliott N. / Goldberg, Rebecca / English, Austin
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1497-E
    Published: May 20, 2013
    Reviewed: Apr 7, 2014
    Format: PDF
    Pages: 12
    Language: English
    €8.20 PVP Institution
    Include:
    Other supplements
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  7. Case

    Living Lean: Lunch with Guinevere

    By Weiss, Elliott N. / Goldberg, Rebecca
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1436-E
    Published: Dec 5, 2011
    Reviewed: Oct 24, 2013
    Format: PDF
    Pages: 4
    Language: English
    €8.20 PVP Institution
    Include:
    Other supplements
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  8. Case

    Bonnie Strong at Inditex

    By Weiss, Elliott N. / Yemen, Gerry / Maiden, Stephen E.
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1558-E
    Published: Sep 5, 2017
    Reviewed: Jul 22, 2024
    Format: PDF
    Pages: 16
    Language: English
    €8.20 PVP Institution
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  9. Technical Note

    A Brief Note on Process Capability

    By Weiss, Elliott N.
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1439-E
    Published: Apr 19, 2011
    Reviewed: Sep 19, 2011
    Format: PDF
    Pages: 4
    Language: English
    €8.20 PVP Institution
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  10. Teaching Note

    Czech Mate: Jake and Dan's Marvelous Adventure (A) and (B) - Teaching note

    By Weiss, Elliott N.
    Service and Operations Management
    Collection: Darden University of Virginia (USA)
    Ref.: DARDEN-OM-1390TN-E
    Published: Apr 30, 2010
    Reviewed: Apr 12, 2022
    Format: PDF
    Pages: 13
    Language: English
    €0.00 PVP Institution
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