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  1. Case

    The Dealings Behind a Services Outsourcing Experience: The Case of SELLBYTEL Singular

    By Agnese, Pablo / Ricart, Joan Enric
    Knowledge and Communication
    Service and Operations Management
    Collection: IESE (España)
    Ref.: AD-312-E
    Published: Oct 10, 2007
    Format: PDF
    Pages: 21
    Language: English
    €8.53 PVP Institution
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  2. Case

    Language Exchange Club (LEC)

    By Baucells Alibés, Manel / de Santiago, Rafael / Malagrida, Sergio
    Service and Operations Management
    Collection: IESE (España)
    Ref.: AD-320-E
    Published: Jan 12, 2011
    Format: PDF
    Pages: 3
    Language: English
    €8.53 PVP Institution
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  3. Case

    Kahrvinger AS

    By de Santiago, Rafael
    Finance
    Service and Operations Management
    Collection: IESE (España)
    Ref.: AD-326-E
    Published: Jul 4, 2011
    Format: PDF
    Pages: 2
    Language: English
    €8.53 PVP Institution
    Include:
    Other supplements
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  4. Case

    Grenarello Gardens Preservation Foundation

    By de Santiago, Rafael
    Accounting and Control
    Finance
    Service and Operations Management
    Collection: IESE (España)
    Ref.: AD-327-E
    Published: Nov 24, 2011
    Format: PDF
    Pages: 18
    Language: English
    €8.53 PVP Institution
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  5. Case

    SicherPro Security at Truckzeit

    By de Santiago, Rafael
    Service and Operations Management
    Decision Analysis
    Collection: IESE (España)
    Ref.: AD-346-E
    Published: Jun 4, 2015
    Format: PDF
    Pages: 5
    Language: English
    €8.53 PVP Institution
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  6. Case

    Vicarsa (A): Arreglando un error en la venta

    By Torres, Óscar / Palencia, Luis
    Service and Operations Management
    Collection: IESE (España)
    Ref.: ASN-36
    Published: Dec 12, 2005
    Format: PDF
    Pages: 7
    Language: Spanish
    €8.53 PVP Institution
    Include:
    Other supplements
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  7. Case

    Vicarsa (A): What Went Wrong with the Sale

    By Torres, Óscar / Palencia, Luis
    Service and Operations Management
    Collection: IESE (España)
    Ref.: ASN-36-E
    Published: Dec 12, 2005
    Format: PDF
    Pages: 7
    Language: English
    €8.53 PVP Institution
    Include:
    Other supplements
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  8. Supplementary Case

    Vicarsa (B): Arreglando un error en la venta

    By Torres, Óscar / Palencia, Luis
    Service and Operations Management
    Collection: IESE (España)
    Ref.: ASN-37
    Published: Dec 12, 2005
    Format: PDF
    Pages: 1
    Language: Spanish
    €6.21 PVP Institution
    Include:
    Other supplements
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  9. Supplementary Case

    Vicarsa (B): What Went Wrong with the Sale

    By Torres, Óscar / Palencia, Luis
    Service and Operations Management
    Collection: IESE (España)
    Ref.: ASN-37-E
    Published: Dec 12, 2005
    Format: PDF
    Pages: 1
    Language: English
    €6.21 PVP Institution
    Include:
    Other supplements
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  10. Case

    Eólica de Composites S. A.

    By Palencia, Luis / Vázquez-Dodero, Juan Carlos
    Service and Operations Management
    Collection: IESE (España)
    Ref.: ASN-47
    Published: Jan 12, 2011
    Format: PDF
    Pages: 7
    Language: Spanish
    €8.53 PVP Institution
    Include:
    Teaching Note Exc. professors
    Other supplements
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