This website uses technical, customisation and analytical cookies, both first-party and third-party, to anonymously facilitate browsing and analyse statistics on use of the website. Learn more
Default Category
-
Ebola: Managing to Save Lives
IESE InsightArticle ART-2676-EService and Operations ManagementA year after the outbreak of Ebola in West Africa in March 2014, health-care experts are cautiously optimistic that the epidemic appears to be slowing. Although the outlook is brighter than a year ago when the first case was detected in Guinea, there is still a long way to go and many lessons to be learned in managing a crisis of this scale, related to institutional shortfalls, international coordination, engagement with local stakeholders and, m...Starting at €8.20
-
Del director de cumplimiento normativo al de integridad
Aznar, Enrique; Vaccaro, AntoninoArticle ART-2790Business Ethics and Corporate Social Responsibility, Leadership and People ManagementEl cumplimiento normativo es más importante que nunca para la empresa. Pero el peso de esta carga debe repartirse por toda la organización, no puede recaer exclusivamente en el responsable de cumplimiento (chief compliance officer). El CEO y el consejo de administración deben ser los principales abanderados de la integridad. Para abordar los principales retos en esta materia, los autores proponen transformar la figura del director de cumpl...Starting at €8.20
-
Make Way for the Chief Integrity Officer
Aznar, Enrique; Vaccaro, AntoninoArticle ART-2790-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementToday, corporate compliance is more important than ever. However, compliance officers cannot be expected to carry the whole weight of corporate responsibility on their shoulders. The authors discuss the main compliance challenges faced by managers today. To address those challenges, they propose the creation of a new senior executive profile: the Chief Integrity Officer. This person would support the CEO and the board in shaping the corporate cul...Starting at €8.20
-
Navigating the Realities of Emerging Markets
Kleinhempel, MatthiasArticle ART-2791-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementAll corporate compliance programs share a common feature: to ensure that the company obeys the law and that all organizational members behave ethically. However, multinational companies operating in a country like Mexico, for example, face issues very different from those of Germany -- a reality that many codes of conduct fail to recognize. The author's research on compliance programs in the emerging economies of Latin America reveals the special...Starting at €8.20
-
Untapping Innovation
IESE InsightArticle ART-2795-EBusiness Ethics and Corporate Social Responsibility, Innovation and ChangeWhy do some innovations take off, while others languish? "Things cannot happen before their time," cautions Igal Aisenberg, a dairy farmer turned agricultural businessman who worked for Netafim, maker of drip irrigation systems. In this article he discusses the conflux of conditions that leads to the adoption of disruptive technology, and he underscores the importance of a business having social ends.Starting at €8.20
-
Managing the Migrant Crisis
IESE InsightArticle ART-2852-EService and Operations ManagementAs the director of Proactiva Serveis Aquàtics, which provides sea rescue services along Spain's Mediterranean coast, Oscar Camps was appalled to see the wrenching images of migrants drowning. He resolved to do whatever he could to stop this human tragedy taking place on Europe's doorstep. His initiative provides some keys for others looking to beat the odds and help steer their project to a safe harbor.Starting at €8.20
-
Mobile Payments: A Framework for Success
Calvo, EduardArticle ART-2922-EInformation Technologies, Service and Operations ManagementPaying for your coffee, getting on the subway or splitting dinner with friends are everyday actions that can now be done using a mobile phone. But there is a lot more to mobile payments than merely substituting a phone for a card when performing a financial transaction. Managers need to think less about the technology per se and more about how the new functionalities of m-payments can enable superior value propositions for their customers. Doing ...Starting at €8.20
-
Building a Fear-free Organization
IESE InsightArticle ART-2924-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementPsychologist Dr. Paul Brown says we need to design organizations around the way our brains really work. Using insights from neuroscience, he suggests how to stimulate joy instead of fear at work.Starting at €8.20
-
The Art of Reinvention
IESE InsightArticle ART-3058-EInnovation and Change, Service and Operations ManagementBy all accounts, the 80th anniversary exhibition of Pablo Picasso's "Guernica" has been a success, with thousands visiting daily and lines stretching round the block. What makes people want to line up to see an 80-year-old painting that in all likelihood they have seen before, if not in a museum, then in a coffee table book or online? To answer this, we look at what the Reina Sofia does to keep its offerings fresh, modern and interesting. After a...Starting at €8.20
-
Tres claves para blindar la cadena de suministro internacional
Rosenberg, MikeArticle ART-3095Service and Operations Management, StrategyEn un mundo con una estructura geopolítica cada vez más inestable, los directivos pueden sentirse poco preparados para gestionar atentados terroristas, disturbios y otros acontecimientos capaces de interrumpir la cadena de suministro y poner en riesgo las operaciones. Y es que, pese al aumento de las tensiones geopolíticas y de la fragilidad de las cadenas de suministro, los equipos directivos parecen prestar escasa atención a tales amenazas. En ...Starting at €8.20