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IESE (España)
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Resortes emocionales que cautivarán a su cliente
Andrade, Eduardo B.; Capizzani, MarioArticle ART-1971MarketingLos especialistas en marketing saben desde hace tiempo que las emociones juegan un papel importante en las decisiones de los consumidores. Pero, como indican los últimos hallazgos científicos, su influencia admite muchos más matices y es más compleja de lo que parece. Las reacciones emocionales sutiles suelen dejar más poso que las intensas; los efectos de las emociones efímeras pueden ser duraderos; a veces, la experiencia y la manifestación de ...Starting at €8.20
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Emotional Cues That Work Magic on Customers
Andrade, Eduardo B.; Capizzani, MarioArticle ART-1971-EMarketingMarketers have long understood that emotions play an important role in consumer decision making. But, as the latest scientific evidence suggests, their influence is much more nuanced and complex than many are aware: subtle, rather than intense, emotional reactions are often more persuasive; short-lived emotions can have lasting effects; the experience and expression of negative emotions can sometimes be beneficial; emotional experiences are often...Starting at €8.20
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Cómo gestionar las opiniones en Internet
Shanmugam, Ravi; Capizzani, Mario; McQuarrie, Edward F.; McIntyre, Shelby H.Article ART-2500MarketingEste artículo explora el funcionamiento de las webs de opiniones. Basándose en sus estudios de Yelp y otras plataformas, los autores esbozan el retrato de quienes publican reseñas online y las razones que les impulsan. En algunas de estas personas es palpable el deseo de tener audiencia, es decir, una cierta búsqueda de estatus. Se trata de un comportamiento emergente que tiene todos los visos de extenderse entre los usuarios de Internet. Por eso...Starting at €8.20
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Mobile Marketing Strategy: An introduction to mobile websites & mobile apps
Capizzani, Mario; Bhargava, Neeti; Cañigueral, Xavier; Chaudhry, ShrutiTechnical Note MN-386-EMarketingIn the modern-day marketing mix, companies must choose from an increasing array of channels to sell their products or services and connect with their users. Whereas television, print and online advertising have traditionally dominated this promotion arena, mobile now accounts for more than half of all search traffic in at least 10 countries and an increasing proportion of advertising in many markets. Improvements in technology have also made it e...Starting at €8.20
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Estrategia de marketing móvil: Una introducción a los sitios web y las aplicaciones móviles
Capizzani, Mario; Bhargava, Neeti; Cañigueral, Xavier; Chaudhry, ShrutiTechnical Note MN-386MarketingEn la mezcla de marketing actual, las compañías deben escoger una forma de vender sus productos o servicios y de conectar con sus usuarios de entre una variedad cada vez más amplia de canales. A pesar de que la publicidad en televisión, impresa o en línea ha dominado tradicionalmente el ámbito de la promoción, los móviles suponen en la actualidad más de la mitad del tráfico de búsqueda en al menos diez países, y su participación en el ámbito de l...Starting at €8.20
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Foundations of Inbound Marketing
Capizzani, Mario; Valdés, PauTechnical Note MN-394-EMarketingThis technical note explains the main aspects of how the marketing process has been transformed as a result of the boom of Web 2.0 technologies, which has had profound implications for the way consumers search, compare and purchase products and services. The consequences of these changes include the rise of inbound marketing and content marketing, which not only implies a revamping of the way companies must refocus their marketing activities, but...Starting at €8.20
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GoQuickly.com and FileAway: Advertising in the Super Bowl
Gallo, Iñigo; González, Jorge; Capizzani, Mario; Panlilio, LorenzoCase M-1374-EMarketingKickersoft managers Jennifer Green and Ted Gutner, along with their respective marketing teams, were preparing for an important presentation meeting with CEO Henrik Mathison. During the meeting, the decision would be made on which creative concepts the US software company would use for that year's Super Bowl advertisements for FileAway and GoQuickly.com-Kickersoft's two most important cloud-based products. Green and Gutner were excited, but the...Starting at €8.20
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AéroTec Systèmes y la carrera del turismo espacial
Rocha e Oliveira, Paulo; Capizzani, Mario; Valentí Vidal, Albert; Reutskaja Pastushkova, ElenaCase M-1395Marketing, Service and Operations ManagementUn grupo de ingenieros de AéroTec ha terminado de diseñar un vehículo espacial llamado Navigateur y ahora tienen que elaborar un plan de marketing para esta nueva experiencia innovadora. El Navigateur se diferencia de las ofertas que existen en la actualidad para realizar viajes espaciales comerciales en que ofrece una experiencia visual muy superior, mayor comodidad y menos necesidad de entrenamiento y de aptitudes físicas. AéroTec, una empresa ...Starting at €8.20
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Principles of Marketing
Capizzani, MarioInteractive Course MIC-1-EMarketingIt is hard to remember what the world was like before iPods, iPhones, and iPads. But when Apple released the first iPod in 2001, it was not an automatic blockbuster. It took a lot of marketing savvy to set it on its successful path. All companies: whether selling electronics, gastronomic experiences, or credit cards. Need to make difficult product, pricing, and channel decisions. In this part, we will discuss how to understand and define products... -
Dodot: The Introduction of a Basic Line in the Iberian Peninsula
Capizzani, Mario; Gorecka, JustinaCase M-1298-EMarketingThe Dodot brand of Arbora & Ausonia (A&A) is suffering significant market share decline in the diaper division in Spain and Portugal at the hands of lower priced private label products. The case presents an A&A dual proposal to launch a new economy (basic) line of diapers to combat these rivals and to reposition its top-of-the-line product.Starting at €8.20