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Showing 40 of 194 results

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  1. Case

    Eurostar and the Channel Tunnel Incident (A) (Portuguese version)

    By Rocha e Oliveira, Paulo / Lago, Alejandro / Valadas, Jorge
    Marketing
    Service and Operations Management
    Collection: IESE (España)
    Ref.: M-1251-PT
    Published: Nov 24, 2011
    Format: PDF
    Pages: 15
    Language: Portuguese Portugal
    €8.53 PVP Institution
    Include:
    Other supplements
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  2. Case

    Eurostar and the Channel Tunnel Incident (A) (Chinese version)

    By Rocha e Oliveira, Paulo / Lago, Alejandro / Valadas, Jorge
    Marketing
    Service and Operations Management
    Collection: IESE (España)
    Ref.: M-1251-ZH
    Published: Nov 24, 2011
    Format: PDF
    Pages: 15
    Language: Chinese
    €8.53 PVP Institution
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  3. Supplementary Case

    Eurostar and the Channel Tunnel Incident (B): Eurostar's Immediate Reaction

    By Rocha e Oliveira, Paulo / Lago, Alejandro / Valadas, Jorge
    Marketing
    Service and Operations Management
    Collection: IESE (España)
    Ref.: M-1256-E
    Published: Nov 24, 2011
    Format: PDF
    Pages: 3
    Language: English
    €6.21 PVP Institution
    Include:
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  4. Supplementary Case

    Eurostar and the Channel Tunnel Incident (C): The Aftermath

    By Rocha e Oliveira, Paulo / Lago, Alejandro / Valadas, Jorge
    Marketing
    Service and Operations Management
    Collection: IESE (España)
    Ref.: M-1257-E
    Published: Nov 24, 2011
    Format: PDF
    Pages: 4
    Language: English
    €6.21 PVP Institution
    Include:
    Other supplements
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  5. Case

    Regreso a la esencia de Starbucks... ¿una vez más?

    By Moscoso, Philip / Sastre Boquet, Isaac / Lago, Alejandro
    Information Technologies
    Service and Operations Management
    Family-owned business
    Collection: IESE (España)
    Ref.: OIT-13
    Published: Mar 23, 2023
    Reviewed: Oct 28, 2025
    Format: PDF
    Pages: 21
    Language: Spanish
    €8.53 PVP Institution
    Include:
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  6. Case

    "Back to Starbucks" - Again?

    By Moscoso, Philip / Sastre Boquet, Isaac / Lago, Alejandro
    Information Technologies
    Service and Operations Management
    Family-owned business
    Collection: IESE (España)
    Ref.: OIT-13-E
    Published: Mar 23, 2023
    Reviewed: Oct 28, 2025
    Format: PDF
    Pages: 21
    Language: English
    €8.53 PVP Institution
    Include:
    Other supplements
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  7. Case

    Arbolus: Making human knowledge digital

    By Gkeredakis, Manos / Lago, Alejandro
    Information Technologies
    Collection: IESE (España)
    Ref.: OIT-40-E
    Published: Jul 10, 2024
    Format: PDF
    Pages: 16
    Language: English
    €8.53 PVP Institution
    Include:
    Teaching Note Exc. professors
    Other supplements
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  8. Case

    En la nube: migrar para salvaguardar las operaciones de TI de PrivatBank durante la guerra en Ucrania

    By Valor Sabatier, Josep / Zamora, Javier / Lago, Alejandro ...
    Information Technologies
    Service and Operations Management
    Collection: IESE (España)
    Ref.: OIT-49
    Published: Sep 6, 2024
    Format: PDF
    Pages: 23
    Language: Spanish
    €8.53 PVP Institution
    Include:
    Teaching Note Exc. professors
    Other supplements
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  9. Case

    A path through the cloud: Saving PrivatBank's IT operations during the war in Ukraine

    By Valor Sabatier, Josep / Zamora, Javier / Lago, Alejandro ...
    Information Technologies
    Service and Operations Management
    Collection: IESE (España)
    Ref.: OIT-49-E
    Published: Sep 6, 2024
    Format: PDF
    Pages: 23
    Language: English
    €8.53 PVP Institution
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    Teaching Note Exc. professors
    Other supplements
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  10. Case

    A path through the cloud: Saving PrivatBank's IT operations during the war in Ukraine (Portuguese version)

    By Valor Sabatier, Josep / Zamora, Javier / Lago, Alejandro ...
    Information Technologies
    Service and Operations Management
    Collection: IESE (España)
    Ref.: OIT-49-PT
    Published: Sep 6, 2024
    Format: PDF
    Pages: 23
    Language: Portuguese Portugal
    €8.53 PVP Institution
    Include:
    Teaching Note Exc. professors
    Other supplements
    See details Add to Wish List

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