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717 items were found using the following search criteria
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Walk-In Clinic (Spanish version)
Maister, David H.; Doyle, Shauna; Pigneri, RoccoCase HBS-603S03The walk-in clinic for general outpatient care at a major university experiences complaints about excessive waiting times. The system is changed to provide for initial screening of arriving patients in order to route them to appropriate health care providers. The administrator of the clinic must appraise the new system and decide what further changes to make.Starting at €8.20
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Nike (A) (Spanish version)
Christensen, C. Roland; Rikert, David C.Case HBS-319S28Describes the history of Nike, its economic strategy, and the industries in which it competes. The teaching objective is to ask the student to identify and evaluate Nike's economic/technical strategy.Starting at €8.20
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Puritan Drug Co. (Spanish version)
Moriarty, Rowland T., Jr.Case HBS-519S09MarketingDavid Thomas takes his first sales management assignment and is faced with a sales rep revolt because of a possible territory reorganization. In addition, his sales division is performing well below the national average. Rewritten version of a case by R.Z. Sorenson.Starting at €8.20
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Peter Browning and Continental White Cap (A) (Spanish version)
Jick, Todd D.; Gentile, MaryCase HBS-405S05Leadership and People ManagementPresents a new divisional vice president's entry into a well-established and still successful manufacturing organization which is nevertheless facing an impending competitive crisis. Demonstrates his challenge and his efforts, under pressure from corporate headquarters, to convince his staff that the crisis is real and to make changes in the organization's family culture and practice, in order to better position them to face the onslaught of pric...Starting at €8.20
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Johnsonville Sausage Co. (A) (Spanish version)
Roberts, Michael J.Case HBS-308S50EntrepreneurshipDescribes the evolution of Johnsonville Sausage through a generation of management and from a small operation to a large concern of over 500 employees. Describes how each of the functional areas in the firm has evolved, and how its structure and systems have changed over the years.Starting at €8.20
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Pizza Hut, Inc. (Spanish version)
Kaufmann, Patrick J.Case HBS-506S07MarketingPizza Hut, Inc. is a franchisor of eat-in pizza restaurants. It has decided to enter the home delivery market and is in the process of implementing that strategy. The case traces the development of the home delivery concept at Pizza Hut and the interaction between the franchisor and its powerful franchisees as it attempts to achieve system-wide rollout. Focuses on the management of significant change in a franchise system and on the strategy deci...Starting at €8.20
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United Parcel Service (B) (Spanish version)
Sonnenfeld, Jeffrey A.; Lazo, MeredithCase HBS-420S19Leadership and People ManagementWith expansion into other countries (Germany), new areas of service (air express), and new ventures (two small acquisitions), UPS had to decide how to adjust its human resource policies to businesses and people which were substantially different from its traditional ones. The objective is to examine the tradeoffs in changing strong cultures and well established hiring, promotion, and reward practices to meet business needs.Starting at €5.74
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United Parcel Service (A) (Spanish version)
Sonnenfeld, Jeffrey A.; Lazo, MeredithCase HBS-420S18Leadership and People ManagementUnited Parcel Service (UPS) in 1987 faced serious challenges to its long-standing policies of on-the-job training and promotion from within. Increased competition in its traditional business of ground transport found UPS lagging in computerization and in need of technical expertise it could not simply cull from within its ranks. Whether, when, and how the new people were to be hired and assimilated, and to what extent the UPS culture and/or the n...Starting at €8.20
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Leading Change (Spanish version)
Beer, MichaelCase HBS-403S10Leadership and People ManagementPresents a conceptual framework for understanding the process of leading organizational change. Change leaders must create dissatisfaction with the status quo, develop a vision of the future state, and manage a process that sequences and orchestrates events and changes in such a way that internal commitment is developed and resistance reduced. Practical suggestions for developing these conditions for change are provided.Starting at €8.20
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Texas Instruments: Cost of Quality (A) (Spanish version)
Kaplan, Robert S.; Ittner, Christopher D.Case HBS-119S19Accounting and ControlTexas Instruments implements a Cost of Quality (COQ) system as part of a company-wide "Total Quality Thrust." After several years of operation, group management questions whether or not the COQ system should be updated to make it more useful in identifying areas for quality improvement. The case documents the current system and asks students to analyze the role it played in the quality control process and areas in which it could be improved.Starting at €8.20