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SF Express: From Delivery to E-Commerce
Zhu, Feng; Lane, DavidCase HBS-616003-EService and Operations ManagementShunfeng Express (SF), China's leading express delivery firm, in May 2014 opened the first 500 of several thousand Heike stores, which allowed consumers to buy and try out SF's own e-commerce offerings, in addition to other services. As an example of China's "online-to-offline" trend in e-commerce, Heike stores allowed SF to leverage its logistics and IT expertise to differentiate itself from its rivals in express delivery. As yet unclear was whe...Starting at €8.20
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Día China: la estratégia digital más allá del e-commerce
Audicana Arcas, Julio; Rodríguez Bouzo, SilviaCase IIST-PI-171Service and Operations ManagementEl caso narra la aventura del líder del discount español en un mercado “mutante a una velocidad de vértigo”, donde la venta on-line de productos de gran consumo es ya cercana 13%, gracias al auge de las redes sociales y al desarrollo de las compras y pagos a través de los móviles. Con cerca de 400 supermercados en Shanghai y una reducida cuota de mercado, DIA TIAN TIAN (filial china de DIA) opta por una estrategia independiente de la matriz españ...Starting at €8.20
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SF Express: From Delivery to E-Commerce, Teaching Note
Zhu, FengTeaching Note HBS-616018-EService and Operations ManagementTeaching note for case 616003.Starting at €0.00
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CEIBS Campus (C)
Söderblom S.; Nueno, PedroCase P-973-EService and Operations ManagementThis is a case on project management in a global context. The owner of the project is a sino-European joint venture. Behind the partners are the EU and the Shanghai Government. The funding for the project comes from donations and subsidies from the partners. The architect is a famous American firm (Pei Cobb Fred) that must work with the Chinese architect ECADI. Construction will have to take place in Pudong, Shanghai, with Chinese subcontractors....Starting at €5.74
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CEIBS Campus (A)
Nueno, Pedro; Söderblom S.Case P-971-EService and Operations ManagementThis is a case on project management in a global context. The owner of the project is a sino-European joint venture. Behind the partners are the EU and the Shanghai Government. The funding for the project comes from donations and subsidies from the partners. The architect is a famous American firm (Pei Cobb Fred) that must work with Chinese architect ECADI. Construction will have to take place in Pudong, Shanghai, with Chinese subcontractors. How...Starting at €8.20
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Philips Electronics in China
Nueno, Pedro; Subirats M.Case P-969-EService and Operations ManagementUnder fierce competition coming from world players and domestic companies, Rob Westerhof, General Manager and President of Philips Electronics China Group, was refining his company's strategy to maintain a position of leadership in China. Philips had grown fast (5 billion US dollars) in China, and had become a large and complex organization, including factories, joint ventures, wholy owned subsidiaries and sales and distribution networks, and emp...Starting at €8.20
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Shanghai Bell: Opportunities and Threats in China
Long N.; Nueno, PedroCase P-941-EService and Operations ManagementEn 1998, Shanghai Bell, joint-venture de Alcatel con una empresa estatal china, se planteaba cómo orientar su futuro frente a la competencia local. La compañía debía realizar una fuerte apuesta en su I+D.Starting at €8.20
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Hella: la industria 4.0 en China
Sachon, Marc; Karrer, ChristophCase P-1163Innovation and Change, Service and Operations ManagementHELLA, uno de los principales proveedores de la industria del automóvil a nivel mundial, colaboraba con los principales fabricantes de automóviles y estaba presente en la mayor parte de las tecnologías de iluminación, uno de sus puntos fuertes. Además de Europa, la región Asia-Pacífico era un mercado clave y presentaba un crecimiento constante. Sin embargo, ahora se enfrentaba a un problema serio: el mercado negro de recambios. Había surgido la ...Starting at €8.20
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Walmart China - Supply Chain Transformation
P. Fraser JohnsonCase IVEY-9B15D018-EService and Operations Management, StrategyIn late September 2015, the senior vice-president of supply chain management at Walmart China was preparing for a meeting in Bentonville, Arkansas, where she was expected to make a presentation detailing plans for Walmart China's network of distribution centres. The investment in infrastructure would be the next major step in the organization's supply chain transformation. The case provides an opportunity to explore issues related to supply chain...Starting at €8.20
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Hella: Industry 4.0 in China
Sachon, Marc; Karrer, ChristophCase P-1163-EInnovation and Change, Service and Operations ManagementHELLA, one of the world's leading suppliers to the automotive industry, collaborated with leading car manufacturers and played a major role in lighting technologies, one of its core strengths. In addition to Europe, the Asia-Pacific region, a key market, was growing steadily. However, HELLA now faced a serious problem: the black market for spare parts. The suspicion had arisen that HELLA injection molding tools were not only used for in-house pro...Starting at €8.20