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Venturanza Hoteles (A)
Rábago, Eduardo; Stein, GuidoCase DPO-184Innovation and Change, Leadership and People ManagementVenturanza Hoteles estaba experimentando un fuerte crecimiento orgánico e inorgánico y se enfrentaba al reto de disponer de directivos adecuados. ¿Cómo vamos a ser capaces de desarrollar tantos directores de hotel como necesitamos al ritmo que crecemos? se preguntaba Juan Morillo, director de recursos humanos de Venturanza Hoteles. Acaba de regresar de un proceso de evaluación de candidatos internos y las cosas no habían transcurrido como deseaba...Starting at €8.20
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Donaldo Alberto Gutiérrez, camarógrafo: El despido como solución a una actitud inaceptable
Las Heras, MireiaCase DPO-411Decision Analysis, Knowledge and Communication, Leadership and People ManagementEn 1985, Donaldo empezó a trabajar como camarógrafo en Inca TV, una cadena de gran prestigio en Centroamérica. Donaldo no demostraba demasiado interés en su trabajo. Aunque en ocasiones había trabajado jornadas de hasta doce y catorce horas, otras veces llegaba tarde sin justificarlo convenientemente. También se había respaldado en el sindicato para reclamar derechos que le pertenecían, pero que no eran compatibles con las necesidades de la empre...Starting at €8.20
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Coaching at Banco Azucarero de Cali (BAC) (A) (Portuguese Version, Portugal)
Susaeta Erburu, Lourdes; Serrano, Germán; Pin Arboledas, José Ramón; Cardona Soriano, PabloCase DPO-34-PPLeadership and People ManagementThis case presents two complementary themes: the management by competencies interview and management coaching. The case is set in a bank. In case (A) the area director undergoes his first 180º evaluation, and has to make a self-assessment. His results and the pasive role of his own coach are discussed.Starting at €8.20
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Coaching en el Banco Azucarero de Cali (BAC) (B)
Susaeta Erburu, Lourdes; Serrano, Germán; Pin Arboledas, José Ramón; Cardona Soriano, PabloCase DPO-35Leadership and People ManagementEn el caso B, el mismo director de zona (ahora "coach") aborda la entrevista de evaluación y el plan de desarrollo profesional de dos directores de oficina ("coachees") uno de alto potencial y otro con escasas perspectivas dentro de la organización. En los Anexos se incluyen las herramientas utilizadas para la evaluación: gráfico de evaluación 180º y "arañas" que representan el perfil de competencias.Starting at €5.74
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Coaching en el Banco Azucarero de Cali (BAC) (A)
Susaeta Erburu, Lourdes; Serrano, Germán; Pin Arboledas, José Ramón; Cardona Soriano, PabloCase DPO-34Leadership and People ManagementEste caso presenta dos temáticas complementarias: la entrevista de evaluación del desempeño y el «coaching» directivo. El caso se desarrolla en una entidad bancaria. En el caso A, el director de zona se enfrenta por primera vez a un proceso de evaluación 180º y tiene que hacer su propio autodiagnóstico. La discusión se plantea en torno a cómo afronta sus resultados y el papel pasivo de su propio «coach».Starting at €8.20
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Coaching at Banco Azucarero de Cali (BAC) (B) (Portuguese Version, Brazil)
Susaeta Erburu, Lourdes; Serrano, Germán; Pin Arboledas, José Ramón; Cardona Soriano, PabloCase DPO-35-PBLeadership and People ManagementIn Case (B), the area manager - and new coach - takes on the evaluation interview and professional development plans of two branch managers - coachees - one with high potential and the other with limited perspectives in the bank. The exhibits show the evaluation tools used: the 180º Evaluation Chart and the "Spiders", which show the competency profiles.Starting at €5.74
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Coaching at Banco Azucarero de Cali (BAC) (A) (Portuguese Version, Brazil)
Susaeta Erburu, Lourdes; Serrano, Germán; Pin Arboledas, José Ramón; Cardona Soriano, PabloCase DPO-34-PBLeadership and People ManagementThis case presents two complementary themes: the management by competencies interview and management coaching. The case is set in a bank. In case (A) the area director undergoes his first 180º evaluation, and has to make a self-assessment. His results and the pasive role of his own coach are discussed.Starting at €8.20
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Coaching at Banco Azucarero de Cali (BAC) (A)
Susaeta Erburu, Lourdes; Serrano, Germán; Pin Arboledas, José Ramón; Cardona Soriano, PabloCase DPO-34-ELeadership and People ManagementThis case presents two complementary themes: the management by competencies interview and management coaching. The case is set in a bank. In case (A) the area director undergoes his first 180º evaluation, and has to make a self-assessment. His results and the pasive role of his own coach are discussed.Starting at €8.20
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Coaching at Banco Azucarero de Cali (BAC) (B)
Susaeta Erburu, Lourdes; Serrano, Germán; Pin Arboledas, José Ramón; Cardona Soriano, PabloCase DPO-35-ELeadership and People ManagementIn Case (B), the area manager - and new coach - takes on the evaluation interview and professional development plans of two branch managers - coachees - one with high potential and the other with limited perspectives in the bank. The exhibits show the evaluation tools used: the 180º Evaluation Chart and the "Spiders", which show the competency profiles.Starting at €5.74
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Coaching at Banco Azucarero de Cali (BAC) (B) (Portuguese version, Portugal)
Susaeta Erburu, Lourdes; Serrano, Germán; Pin Arboledas, José Ramón; Cardona Soriano, PabloCase DPO-35-PPLeadership and People ManagementIn Case (B), the area manager - and new coach - takes on the evaluation interview and professional development plans of two branch managers - coachees - one with high potential and the other with limited perspectives in the bank. The exhibits show the evaluation tools used: the 180º Evaluation Chart and the "Spiders", which show the competency profiles.Starting at €5.74