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Flipkart (B): The Ongoing Battle for India's E-Commerce Market
Gupta, Sunil; Narayandas, Das; Tahilyani, RachnaCase HBS-518097-EMarketingIn 2017, both Flipkart and Amazon claimed leadership position in India's recently concluded key annual festive season sale, but it was too early to declare victory. Amazon continues to invest heavily in India. Competition from newer players is increasing. Media reports hint that Reliance Industries, a large Indian conglomerate, is planning to extend its e-commerce offering beyond fashion to electronics, mobile phones and even groceries. As th...Starting at €5.74
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Cooperative TROPS (French version)
García del Pueyo, J. L.Case IIST-MI-213-F-FRMarketingTROPS est une coopérative de premier degré à Malaga qui cultive et commercialise de l’avocat et de la mangue pour un montant d’environ 140 millions d’euros. En 2020, elle a entamé un processus de transformation digitale transversale qui s’est étendu de la culture au canal de distribution, de sorte que le fruit atteigne toujours le consommateur “à son point”. Leur stratégie commerciale était basée sur le marketing push, mais en 2020, ils ont activ...Starting at €8.20
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Hero Baby Southern Europe
Gómez González, C.; García del Pueyo, J. L.Case IIST-mi-179-I-ITMarketingHero è un’azienda svizzera di prodotti alimentari fondata nel 1886 e nata come produttrice di marmellate. Nel 1985 entra nel settore dell’alimentazione infantile attraverso il mercato spagnolo. Il caso si concentra sull’unità di alimentazione infantile Hero Baby nei mercati spagnolo, italiano e portoghese. I dati economici sono diversi nonostante ci siano delle similitudini nei gusti, nelle tendenze dei consumatori e nella situazione sociodemogra...Starting at €8.20
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Rodan + Fields Dermatologists
Narayandas, Das; Roberts, Michael; Kind, LizCase HBS-513067-EMarketingThe case focuses on issues involved in managing the direct multilevel marketing sales consultants who sell R+F skin care products. The company is trying to better manage the inconsistent and highly variable recruitment behavior of the sales force i.e., the degree to which existing consultants recruit new consultants. The company utilizes a range of periodic incentives for recruitment, but hopes to build a system of salesforce compensation and man...Starting at €8.20
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SuperTech: ”Same day delivery” en supermercados
García del Pueyo, J. L.; Velasco Rivera, J.J.Case IIST-PI-193Service and Operations ManagementDel Super es una startup agregadora on line de supermercados creada en 2015, por dos emprendedores españoles. Se configura como una plataforma de e-commerce que ofrece la ventaja competitiva del same day delivery en el plazo de 1 hora dentro de cortas franjas horarias. En 2018 decide crear el servicio de B2B sobre la base Del Super y lo denomina SuperTech/delivery. Actúa como marca blanca y a coste variable de same day delivery para supermercados...Starting at €8.20
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Queralto.com: Omnicanalidad digital en ortopedia
García del Pueyo, J. L.Case IIST-MI-171MarketingQueraltó es una mediana empresa familiar y centenaria especializada en la distribución de productos ortopédicos y de equipamiento hospitalario, que debido a la crisis económica decide potenciar el canal de venta on line. Sus comienzos en el e-commerce datan de 2012 pero no es hasta 2016 cuando ven un rápido crecimiento fundamentalmente debido a la venta al consumidor final a través de su web y de Amazon. La facturación se había incrementado en un...Starting at €8.20
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TROPS Cooperativa
García del Pueyo, J. L.; Arana, J.Case IIST-MI-213-P-PPService and Operations ManagementA TROPS é uma cooperativa de primeiro grau de Málaga que cresce e comercializa abacates e mangas no valor de cerca de 140 milhões de euros. Em 2020, iniciou um processo de transformação digital transversal que cobriu tudo, desde o cultivo até ao canal de distribuição, com o objetivo de assegurar que a fruta chega sempre ao consumidor "no ponto". A sua estratégia comercial tinha-se baseado no "push marketing", mas em 2020 ativaram ações de "pull" ...Starting at €8.20
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Vita: Cosmetics in the Nordics
Narayandas, Das; Palepu, Krishna G.; Herman, KerryCase HBS-516013-EVita is a Norwegian cosmetics retailer owned by FSN Capital, a Scandinavian private equity company. The company has a strong market position in Norway. The case focuses on two strategic issues: how to develop an e-commerce strategy to supplement the company's traditional retail strategy, and how best to grow the company in Sweden. While both of these are potentially important future growth drivers, they also entail large investments in new capabi...Starting at €8.20
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OSBORNE Direct To Consumer
García del Pueyo, J. L.Case IIST-MI-220MarketingOsborne es una empresa familiar de alimentación con 250 años de vida y que sufrió un descenso del 29% de su cifra de negocio en 2020, debido a la Covid 19. Este hecho motivó que intensificara su estrategia direct to consumer- DTC- potenciando tanto su e-commerce propio como el de terceros, y se marcó como objetivo facturar 20 millones de euros en 2022, a través de estos canales digitales. La empresa también rediseñó su red comercial y creó un áre...Starting at €8.20
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Flipkart: Transitioning to a Marketplace Model, Teaching Note
Gupta, Sunil; Narayandas, DasTeaching Note HBS-516095-EMarketingTeaching note for case 516017. In 2015, Sachin and Binny Bansal, co-founders of India's largest e-tailer, Flipkart, announced that the company would switch to a marketplace model and move its logistics arm into a separate company. At the time of the announcement, Snapdeal already claimed to be India's largest marketplace, and Amazon and other deep-pocket traditional retail giants like Reliance, Future Group, and Tata left no stone unturned to ca...Starting at €0.00