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PressClipping (C): Banking Conditions Survey
Santomá, JavierCase F-782-EFinanceThe cases PressClipping (B), (C) and (D) can be used to prepare negotiations between a company and two different banks. In case (B), the company's managers formulate their financial needs and their goals for the negotiations. Cases (C) and (D) present the negotiations from the viewpoint of two competing banks, each of which has a different corporate objective.Starting at €5.74
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PressClipping (C): Estudio de las condiciones bancarias
Santomá, JavierCase F-782FinanceLos casos PressClipping (B), (C) y (D) permiten preparar una negociación bancaria, entre una empresa y dos bancos diferentes. En el caso B, los directores de la empresa explicitan sus necesidades financieras, y los objetivos que pretenden alcanzar en la negociación. Los casos (C) y (D) presentan la negociación desde el punto de vista de dos bancos competidores, que tienen objetivos corporativos distintos.Starting at €5.74
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Vet Center (D): El señor Vet empresario ...
Rahnema Alavi, Ahmad; Santomá, Javier; Vázquez- Dodero, Juan CarlosCase C-688Accounting and ControlUn microempresario (clínica veterinaria) se decide a crecer y piensa cubrir sus necesidades de inversión con capital de dos nuevos socios: ¿Aceptarán su oferta?Starting at €5.74
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Instituciones financieras no identificadas - 1994
Posse, C.; Santomá, JavierCase F-647FinanceEl caso presenta los balances y ratios significativos de siete instituciones financieras: una caja de ahorros, un gran banco de ámbito nacional, un banco mediano muy automatizado, la filial española de un gran banco extranjero, una compañía de seguros de vida, una compañía de seguros generales y una sociedad de valores. El alumno debe identificar los balances de cada tipo de institución financiera.Starting at €8.20
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Banco Herrero S.A.
Bea, A.; Posse, C.; Santomá, JavierCase F-649FinanceEste caso describe la compra por parte de La Caixa del Banco Herrero. El caso plantea la adecuada valoración de una institución financiera, así como la conveniencia de su adquisición. En cuanto a la valoración el caso contiene sufiiciente información para valorar al empresa por distintos métodos. En cuanto a la conviniencia de su adquisición se pueden suscitar temas como la cobertura geográfica, la validez de segundas marcas, las distntas cultura...Starting at €8.20
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Transformation at the IRS (Spanish version)
Edmondson, Amy C.; Frei, Frances X.; Hajim, CoreyCase HBS-613S04Used as the capstone case for a course on Managing Service Operations (606-092). Describes the service transformation occurring at the U.S. Internal Revenue Service. Plagued by a history of poor service, enormous complexity, and an insular employee base, the 100,000-person organization grapples with a turnaround process that attempts to change virtually every aspect of the organization, including IT systems, This case includes information regardi...Starting at €8.20
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Field Service for Corporate Clients (Spanish version)
Frei, Frances X.; Edmondson, Amy C.; Hajim, CoreyCase HBS-606S38Used as part of the first module of a course on Managing Service Operations, which addresses managing the operating role of customers (606-032). Explores the highly successful PC and low-end server manufacturer's entry into the large-scale server market in the United States. A key difference of this new market is the intense service element required to support the larger hardware. Specifically, the industry standard is to have a technician onsite...Starting at €8.20
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The Mitchell Family and Mitchells/Richards (Spanish Version)
Edmondson, Amy C.; Hajim, Corey; Mulderry, Kelly; Davis, John A.Case HBS-610S23Service and Operations ManagementDescribe la sofisticación operativa una pequeña, de cadena de tiendas de lujo logrado a través del uso de la tecnología y el servicio al cliente "alto contacto". Una empresa de gestión familiar, Mitchell ha construido su éxito con una estrategia de servicio al cliente, conocido internamente como "abrazos". El término es engañosamente simple. mentiras verdaderas de éxito de la empresa en su mezcla de un ambiente cálido, orientado a otra cultura co...Starting at €8.20
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PressClipping (B): Negotiations with the Banks
Santomá, JavierCase F-781-EFinanceThe PressClipping (B), (C) and (D) cases demonstrate how to prepare bank negotiations between a company and two different banks. In case (B), the company's directors explain their financial requirements, and their intended objectives in the negotiation. Cases (C) and (D) present the negotiation from the perspective of two competing banks, which have different corporate objectives.Starting at €5.74
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PressClipping (D): The Negotiation
Santomá, JavierCase F-783-EFinanceThe PressClipping (B), (C) and (D) cases allow students to prepare a banking negotiation between a company and two different banks. In Case B, the company's directors explain their financial requirements, and the objectives they hope to achieve through the negotiation. Cases C and D present the negotiation from the perspective of the two competing banks with different corporate objectives.Starting at €5.74