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SSS software in-basket exercise - Self-evaluation
Schor S.; Seltzer, J.; Smither J.; Miller, PaddyExercise FHE-13-ELeadership and People ManagementThe self evaluation document analyses the 17 documents of the in-basket exercise and allows students to evaluate their own performance. The self evaluation process also classifies their decisions in terms of various categories such as Motivation of others, Information Analysis, Cross-cultural awareness, Empowerment.Starting at €8.20
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Recruit Holdings and the Ribbon Model
Miller, Paddy; Inami, HiromiCase DPO-388-EInformation Technologies, Knowledge and Communication, Leadership and People ManagementListed on the Tokyo Stock Exchange since October 2014 with $13 billion in sales, Recruit Holdings had created and managed as many as 200 businesses and brands through separate operating divisions across Japan, the rest of Asia, Europe and the United States. The key business of Recruit was that it operated a number of platforms and services that provided client data and could be accessed by many users. But what made it work? What made it sustainab...Starting at €8.20
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Hewlett Packard: The Journey from BCD to ICD
Ford S.; Miller, PaddyCase FH-724-ELeadership and People ManagementSet at the time of the Hewlett-Packard and Compaq merger, the case describes the transformation of HP's Barcelona Division from a major individual player in the large-format printer market to a "product-generating" unit within a newly restructured Hewlett-Packard. The history and implementation of the changes are presented, and reactions within the organization are discussed.Starting at €8.20
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Jordan Cohen at PfizerWorks: Building the Office of the Future
Wedell-Wedellsborg, Thomas; Miller, PaddyCase DPO-187-EService and Operations ManagementJordan Cohen is the Manager of organisational effectiveness within Pfizer, the large pharmaceutical company. He sets up a system called pfizerWorks that outsources tasks such as preparation of Excel, PowerPoint and research. This case follows his progress over a five year period as he sets it up from scratch to embedding pfizerWorks throughout the corporation.Starting at €8.20
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The Hollinger Media Group. Lord Black: Fall of a Media Tycoon
Daniels A.; Miller, PaddyCase DPO-60-ELeadership and People ManagementThe story of how Conrad Black, son of a Canadian businessman, built a media empire starting at the age of 22 when he bought his first newspaper in rural Quebec is the stuff of legends. By 1996, Hollinger Black company owned more than 400 titles around the globe, representing the third largest publisher of newspapers in circulation in the world. In 1999, the Times paper of London ranked Black as the 55th most powerful man in Britain, ahead of cabi...Starting at €8.20
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Jordan Cohen at PfizerWorks: Building the Office of the Future - Teaching Note
Miller, Paddy; Wedell-Wedellsborg, ThomasTeaching Note DPOT-40-EService and Operations ManagementThe case follows Jordan Cohen, a 40 year old manager in Pfizer¿s New York Headquarters, over a period of four years (2005-2009) as he conceived and built an innovative task outsourcing solution called pfizerWorks. pfizerWorks is a web-based service that allows individual employees in Pfizer to directly outsource ¿grunt work¿ of various kinds to teams working overseas, interacting directly with the suppliers and negotiating prices on a per-project...Starting at €0.00
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EMINENTE: El nuevo ron ultrapremium de LVMH. Nota del Instructor
García del Pueyo, J. L.; Andrade Nuñez, J.Teaching Note IIST-MITN-233MarketingEMIENETE es la marca de ron ultrapremium de Louis Vuitton Möet Hennessy (LVMH), empresa líder mundial en el mercado del lujo. La empresa dudó en 2018 si adquirir una de las tres marcas líderes del ron de su categoría o crear una totalmente nueva, como hizo. Tras varios años de ejecución y primeros pasos, EMINENTE comenzó en 2021 su lanzamiento en París, pero en 2023 ya estaba evaluando hacia qué mercados dirigirse y si la estrategia de presentaci...Starting at €0.00
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Consum. Creciendo entre la incertidumbre
García del Pueyo, J. L.; Andrade Nuñez, J.Case IIST-MI-231MarketingCONSUM es una cooperativa de distribución alimentaria que ocupa el 6º lugar en España por facturación. Su volumen de negocio en 2021 fue de 3.378 M. de € con un beneficio de 67,9 logrados con 838 tiendas de las que 372 eran en franquicia bajo la enseña Charter y el resto propias con la marca Consum. La cooperativa es de socios-clientes (4 millones) y socios-trabajadores (18.000). La cooperativa se encontraba preocupada en 2022 ante el escenario i...Starting at €8.20
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Grupo Exito: A value proposition for all
Audicana Arcas, J.; Martínez Jiménez, M.; Andrade Nuñez, J.Case IIST-PI-228-E-EService and Operations ManagementGrupo Éxito was a leading retailer in South American retail. However, with the arrival of low-cost, e-commerce, and last-mile delivery in 2019, it began to see its market share eroded in Colombia. Trends in Colombian retail did not help, as consumer habits had changed and now focused more on digitization, last-mile delivery companies, seeking speed and convenience. Along with this, COVID-19 arrived in 2020 and accelerated this change in trends. É...Starting at €8.20
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EMINENTE: El nuevo ron ultrapremium de LVMH
García del Pueyo, J. L.; Andrade Nuñez, J.Case IIST-MI-233Innovation and ChangeEMIENETE es la marca de ron ultrapremium de Louis Vuitton Möet Hennessy (LVMH), empresa líder mundial en el mercado del lujo. La empresa dudó en 2018 si adquirir una de las tres marcas líderes del ron de su categoría o crear una totalmente nueva, como hizo. Tras varios años de ejecución y primeros pasos, EMINENTE comenzó en 2021 su lanzamiento en París, pero en 2023 ya estaba evaluando hacia qué mercados dirigirse y si la estrategia de presentaci...Starting at €8.20