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Motos Zambrano A
Garrido Martinez, E.; García García, L.Case IIST-PI-182Service and Operations ManagementUn taller de motocicletas está en peligro de desaparecer por su mala gestión de sus operaciones. Tiene muchos clientes descontentos y su sistema de trabajo es muy ineficiente. La única manera de salvarlo es haciendo un cambio radical en su oferta de valor y en sus procesos. La metodología lean aplicada a los servicios puede ser su salvación.Starting at €8.20
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Industry 4.0, a practical view
Garrido Martinez, E.Technical Note IIST-PIN-30-E-EService and Operations ManagementThis note will try to provide ideas and method to those managers interested in operational challenges for 21st century and, in particular, in the concept of industry 4.0. Managers will be helped to reflect on some questions that they may ask themselves: Can the industry 4.0 concepts help to maintain my competitive advantage? How to face the technological transformation in the company? What are the key levers? How to update the strategic plan acco...Starting at €8.20
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Sustainabilitiy at Nespresso. A boost for business
Reina Paniagua, R.; García de Castro, A.; Garrido Martinez, E.Case IIST-DGI-351-E-ECorporate GovernanceNespresso has managed to make sustainability its own. Sustainability has managed to be incorporated into the business model, as one more part. This premise is what has allowed the issue of sustainability to be one more pillar in Nespresso's strategy. Ecolaboración is its way of approaching comprehensive management to achieve a sustainable future for all, and the concept that helps each of its operations to be under that prism. The goal: to manufa...Starting at €8.20
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Sustainability at Ingka Group (IKEA): Breaking paradigms down
Reina Paniagua, R.; García de Castro, A.; Garrido Martinez, E.Case IIST-DGI-348-E-ECorporate GovernanceIKEA was undertaking the most significant overhaul in its history under the principles of becoming more affordable, accessible, and sustainable. One of Ingka Group’s main challenges in creating value was how to be omnichannel, i.e., how to create a business model that, on the one hand, optimized the company’s existing assets and, on the other, made it possible to develop new channels. However, the greatest challenge was climate change. IKEA had c...Starting at €8.20
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Examining Supply-Side Benefits of Virtual Teaching
Ann C. Frost; Tony S. FrostArticle IVEY-9B20TC02-EStrategySome physical classroom experiences can’t be beat, but moving university programs online offers instructors unexpected advantages.Starting at €8.20
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Sustainability at Ingka Group (IKEA): Breaking paradigms down. Teaching Note
Reina Paniagua, R.; García de Castro, A.; Garrido Martinez, E.Teaching Note IIST-DGITN-348-E-EEntrepreneurshipIKEA was undertaking the most significant overhaul in its history under the principles of becoming more affordable, accessible, and sustainable. One of Ingka Group’s main challenges in creating value was how to be omnichannel, i.e., how to create a business model that, on the one hand, optimized the company’s existing assets and, on the other, made it possible to develop new channels. However, the greatest challenge was climate change. IKEA had c...Starting at €0.00
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Kyle Evans at Ruffian Apparel: Staffing a Retail Establishment
Ann C. Frost; Kevin HewinsCase IVEY-9B09C008-ELeadership and People ManagementRuffian Kelowna, one of 19 British Columbia Ruffian Apparel locations, is underperforming. Recent management turnover and low unemployment in the region have left Kelowna short-staffed and in need of a new store manager to take over for the interim manager. Both sales and performance results are far below acceptable levels, and the store appears to be floundering. The newly hired B.C. regional manager for Ruffian Apparel is looking into the probl...Starting at €8.20
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Newstar Magazine Exercise: Publisher Role
Andrew Stevens; Ann C. FrostExercise IVEY-9B17C051-ELeadership and People ManagementIn the Newstar Magazine exercise, participants are assigned one of three roles—managing editor, publisher, or board chair—and provided with information about personnel difficulties that have emerged at the independent Canadian magazine. The organization is small, financially strapped, and conflict has appeared within the magazine’s leadership. The objective of the exercise is to understand the source of this conflict and ultimately to resolve it....Starting at €8.20
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Newstar Magazine Exercise: Board Chair Role
Andrew Stevens; Ann C. FrostExercise IVEY-9B17C052-ELeadership and People ManagementIn the Newstar Magazine exercise, participants are assigned one of three roles—managing editor, publisher, or board chair—and provided with information about personnel difficulties that have emerged at the independent Canadian magazine. The organization is small, financially strapped, and conflict has appeared within the magazine’s leadership. The objective of the exercise is to understand the source of this conflict and ultimately to resolve it....Starting at €8.20
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Negotiating a New Agreement (B): Robert Williams-Quarterback for the Metropolis Knights
Ann C. Frost; Justin PattersonCase IVEY-9B21C030-ELeadership and People ManagementSupplement for product 9B21C029.Starting at €5.74