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La Estrategia de Captación de Clientes de Internet en Bankinter
Martinez-Jerez, F. Asis; Narayanan, V.G.; Brem, LisaCase HBS-104S02Accounting and ControlBankinter, un relativamente pequeño banco español, tiene una gran presencia como un proveedor de servicios financieros a Internet. Abriendo el camino a la rentabilidad a través de Internet Bankinter dará una gran ventaja competitiva sobre los bancos españoles más grandes y consolidadas. Ann Peralta, director de la red de Internet en Bankinter, debe evaluar si los miles de nuevos clientes llegando de otros portales son rentables para el banco. Per...Starting at €8.20
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Emergia: Driving Profitability on Help Desk Contracts
Martinez-Jerez, F. Asis; Brem, LisaCase HBS-111048-EFinanceEmergia wants to keep its customers happy with its contact center service, but the margins on the help desk contract are dangerously low. Can Miguel Neira, the COO, increase margins while preserving the customer relationship?Starting at €8.20
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WestWood Foods & Drinks GmbH (B) - Teaching Note
Eufinger, Christian; Martínez Abascal, EduardoTeaching Note FT-133-EFinance, StrategyWestWood is a wholesale food and drink supplier of small supermarkets and convenience stores. It is located in a rural area in Germany and has sales of around 13 million euros. It grows above the industry average and needs further funding to finance its ongoing expansion. The company asks its main bank for a further loan and credit line. The business, as well as its P&L and balance sheets needs to be analyzed to decide whether to grant the loan r...Starting at €0.00
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Henkel Iberica (A)
Martinez-Jerez, F. Asis; Narayanan, V.G.; Brem, LisaCase HBS-105023-EService and Operations ManagementIn 2002, Esteban Garriga, customer service director at Henkel Iberica, questions whether Collaborative Planning, Forecasting, and Replenishment (CPFR) would help manage retail promotions and limit their impact on the stock-outs and obsolete inventory. Describes the situation facing Henkel Iberica, the Spanish subsidiary of the German consumer products company Henkel KgaA, with respect to the management of retail promotions. The increasing number ...Starting at €8.20
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Remuneración de los ejecutivos en Reckitt Benckiseer, S.A.
Lorsch, Jay W.; Narayanan, V.G.; Palepu, Krishna G.; Brem, Lisa; Robertson, Ashley C.Case HBS-118S09Leadership and People ManagementReckitt Benckiser plc ha desarrollado un sistema de compensación de los ejecutivos. Este caso describe la estructura del sistema, su énfasis en la remuneración basada en el rendimiento y una perspectiva global, y explica el papel del departamento de recursos humanos, el consejo de administración y los accionistas de la compañía en la determinación de las retribuciones. Se plantea preguntas acerca de cómo equilibrar la remuneración de incentivos d...Starting at €8.20
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Todovino: Can Your Rival Be Your Friend
Martinez-Jerez, F. Asis; Brem, LisaCase HBS-111071-EAccounting and ControlTodovino sells Spanish wines through wine clubs and web sites. Founder-CEO Gonzalo Verdera has partnered with many companies to create cobranded wine clubs, but now he is pondering a joint venture with one of his rivals, a brick-and-mortar wine chain. Todovino would provide the online presence for the chain. Should Verdera help his rival? What are the risks and benefits for Todovino?Starting at €8.20
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WestWood Foods & Drinks GmbH (A) Loan Request
Eufinger, Christian; Martínez Abascal, EduardoCase F-981-EFinance, StrategyWestWood is a wholesale food and drink supplier of small supermarkets and convenience stores. It is located in a rural area in Germany and has sales of around 13 million euros. It grows above the industry average and needs further funding to finance its ongoing expansion. The company asks its main bank for a further loan and credit line. The business, as well as its P&L and balance sheets needs to be analyzed to decide whether to grant the loan r...Starting at €8.20
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Banking with N26
Eufinger, ChristianCase F-998-EFinanceN26 is a digital banking platform founded in February 2013 by Valentin Stalf and Maximilian Tayenthal in Berlin, Germany. As a digital-first platform, N26 aligns closely with open banking principles, a system where banks and other financial institutions provide third-party providers access to customer data through application programming interfaces (APIs). Open banking fosters competition, innovation, and better consumer choices, facilitated by r...Starting at €8.20
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WestWood Foods & Drinks GmbH (B). Additional Loan Requirement
Eufinger, Christian; Martínez Abascal, EduardoCase F-982-EFinance, StrategyWestWood is a wholesale food and drink supplier of small supermarkets and convenience stores. It is located in a rural area in Germany and has sales of around 13 million Euro. It grows above the industry average and needs further funding to finance its ongoing expansion. The company asks its main bank for a further loan and credit line. The business, as well as its P&L and balance sheets needs to be analyzed to decide whether to grant the loan re...Starting at €5.74