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Enbos Neuro: la app de pacientes
Ribera, JaumeCase OIT-38Service and Operations ManagementEl caso presenta la situación de una gestora de proyectos encargada de la implementación de una app para seguimiento de pacientes neurológicos, a la que se le pide que justifique el avance de su proyecto a las pocas semanas de su lanzamiento. Ella cree que todo va bien, incluso un poco adelantado respecto a lo previsto, pero las percepciones de su jefe difieren bastante. El caso proporciona información sobre el cronograma original, el avance en l...Starting at €8.20
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Enbos
Bol, J.; Ribera, JaumeCase P-1060-EService and Operations ManagementEnbos was the successor to a state-owned Dutch energy company that was partly privatized in 1994, although the state continued to control energy prices and the geographic market to which it could be supplied. From 2003 the energy sector would be wholly privatized and companies would have to compete for customers. The leader of the software implementation and development project at Enbos organizes and supervises the team whose job is to deal with ...Starting at €8.20
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The Challenges of Corporate Innovation
Davila, Antonio; Joost KorverCase E-213-EEntrepreneurship, StrategyThe case describes the challenges of a new manager appointed to run the innovation initiative of a large multinational. The corporate CEO supports the need for innovation and sets up a dedicated department. Gina, the newly appointed manager, faces the decision of how to set up the department. She contemplates several options including consulting to business units, training and running innovation projects. In trying to bring innovation to the corp...Starting at €8.20
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FBTO
Ribera, JaumeCase P-892Service and Operations ManagementThe FBTO insurance company is evaluating the results of its Customer Loyalty Program, aimed at reducing the defection rate of its customers. For the last three years the company has provided premium discounts in insurance policies to customers who had several policies with FBTO and who had a long standing relation. Now the company tries to evaluate several alternatives to the exiting program that could provide equivalent or higher value to the cu...Starting at €8.20
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Compagnie du Froid, S.A.
Simons, Robert L.; Davila, AntonioCase HBS-197085-EAccounting and ControlThe owner of an ice cream company must evaluate the performance of three regional businesses. To do the analysis, students must flex the budget by seasonal temperature; calculate revenue, volume, price, and efficiency variances; analyze the effects of traStarting at €8.20
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Strategic Purchasing in Haiti to Improve Health: Why pay for inputs when you can pay for results
Eichler R.; Savedoff B.; Ribera, JaumeCase P-1043-EService and Operations ManagementHolding health institutions accountable for achieving explicitly defined results by linking payment to results can be a powerful strategy to improve health system performance. The Director of a USAID supported project that funds nongovernmental organizations in Haiti to provide basic health services used strategic purchasing to improve the effectiveness of primary health care by paying providers for results. These providers had been operating und...Starting at €8.20
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Schneider Electric: Opening Up to External Innovation
Davila, AntonioCase HBS-119061-EAccounting and ControlSchneider Electric has put together a structure to fulfill its needs to address the changes in technologies and markets that promise to redefine its markets. Case protagonists have to evaluate whether these solutions are enough to satisfy these needs and how to make them as effective as possible. Schneider Electric competes in tough but stable markets around energy management, automation, and control of infrastructures ranging from homes to produ...Starting at €8.20
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Schneider Electric: Opening Up to External Innovation, Teaching Note
Davila, AntonioTeaching Note HBS-119110-EAccounting and ControlTeaching note for case 119061.Starting at €0.00
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Adquisición estratégica en Haití para mejorar los sistemas sanitarios: por qué pagar por inversiones cuando se puede pagar por resultados
Eichler R.; Savedoff B.; Ribera, JaumeCase P-1043Service and Operations ManagementResponsabilizar a las instituciones de salud de la consecución de objetivos relacionando el pago a los resultados obtenidos, puede ser una potente estrategia para mejorar la eficacia de un sistema de salud. El director de un proyecto patrocinado por USAID, que financia ONG en Haití para la provisión de atención primaria básica, utiliza la compra estratégica para mejorar la eficiencia del sistema mediante el pago por resultados. El sistema de pago...Starting at €8.20