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Oliver’s Diner
P. Fraser Johnson; Larry MenorCase IVEY-9B16D008-EEntrepreneurship, Service and Operations ManagementThe owner of Oliver’s Diner in Grand Bend, Ontario, was confident that his new venture would be a success. His diner had become an instant hit with local cottagers and tourists, often leading to long waiting lines at peak periods. However, the popularity of the restaurant had led to some “growing pains,” and the owner wanted to improve his operation. In particular, he was concerned the high volume of customers had placed a strain on his staff, pa...Starting at €8.20
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Nokia India: Battery Recall Logistics
Charles Dhanaraj; Narendar Sumukadas; P. Fraser Johnson; Monali MalvankarCase IVEY-9B11D003-EEntrepreneurship, Service and Operations Management, StrategyThis case presents the challenge faced by Nokia India in 2007. Nokia had built a strong brand reputation over a ten-year period and was a market leader in Indian mobile devices. India, incidentally, was also Nokia’s second-largest market, next only to China. Suddenly, what corporate headquarters considered a routine product advisory for a defective battery resulted in panic in customers after the Indian media widely publicized the potential dange...Starting at €8.20
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StarTech.com: Supply Chain Strategy
P. Fraser Johnson; Ken MarkCase IVEY-9B17D007-EEntrepreneurship, Service and Operations ManagementIn January 2017, the co-founder and chief executive officer (CEO) of StarTech.com was meeting with the chief operating officer to discuss the London, Ontario, company’s supply chain strategy. With sales of $190 million in 2016, StarTech.com, a manufacturer and distributor of hard-to-find technology products, had grown by almost $70 million in the previous four years and was expected to grow at 20 per cent a year for the next three years. The CEO ...Starting at €8.20
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Amazon.com: Supply Chain Management
P. Fraser Johnson; Ken MarkCase IVEY-9B18D017-EEntrepreneurship, Information Technologies, Marketing, Service and Operations ManagementBy early 2018, Seattle-based Amazon.com Inc. (Amazon), one of the world’s most valuable companies and the largest online retailer in the world, had grown dramatically since its beginnings in 1994. The company that had started as an online bookseller now sStarting at €8.20
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Project Destiny
P. Fraser Johnson; Ken MarkCase IVEY-9B19D005-EEntrepreneurship, Service and Operations ManagementThe president and chief executive officer of Romet Limited, was preparing for a project team meeting that would start at 1:00 p.m. that afternoon. It was Friday April 27, 2018, and he had just finalized the architectural design and layout for the company’s new plant. The lease for the current plant would expire at the end of that year, and he was reviewing the activities required to complete the facility relocation project. The plant relocation w...Starting at €8.20
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Seis reflexiones para impulsar el crecimiento rentable
Ener, HakanArticle ART-2642Entrepreneurship, Innovation and ChangeAhora que la recesión toca a su fin, los líderes empresariales deberían centrarse en buscar fórmulas que permitan aumentar los ingresos y generar valor otra vez. Además de una estrategia de crecimiento rentable, el emprendimiento corporativo --la creación de nuevos negocios en el seno de empresas establecidas-- ofrece una alternativa atractiva a las estrategias de crecimiento inorgánico basadas en las adquisiciones. El autor, que ha colaborado co...Starting at €8.20
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BabySupplies: el conflicto entre una empresaria y sus inversores (C)
Ener, HakanCase E-183Business Ethics and Corporate Social Responsibility, EntrepreneurshipEl periodo de calma que se produce tras el nombramiento del nuevo CEO llega a su fin cuando FineWorks Venture Capital se entera de que Liz, la fundadora de Baby Supplies, ha creado por su cuenta una empresa del mismo sector. ¿Cómo debe reaccionar FineWorks ante esta noticia?Starting at €5.74
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Nokia India: Battery Recall Logistics (Spanish Version)
Charles Dhanaraj; Narendar Sumukadas; P. Fraser Johnson; Monali MalvankarCase IVEY-9B11DS003Entrepreneurship, Service and Operations Management, StrategyThis case presents the challenge faced by Nokia India in 2007. Nokia had built a strong brand reputation over a ten-year period and was a market leader in Indian mobile devices. India, incidentally, was also Nokia’s second-largest market, next only to ChiStarting at €8.20
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Transformation at Aircraft Corporation Division
Ener, HakanCase E-184-EEntrepreneurship, Innovation and ChangeAircraft Corporation Division produced military aircraft in Western Europe. It was experiencing an especially challenging year in 2009. In addition to the worldwide financial crisis, the Division was dealing with massive uncertainty related to launching its new flagship aircraft, which was behind schedule and above cost targets. In this difficult context, Aircraft Corporation's Board of Directors had set goals to increase overall revenues, as wel...Starting at €8.20
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Transformation at Aircraft Corporation Division - Teaching Note
Ener, HakanTeaching Note ET-31-EEntrepreneurship, Innovation and Change"Transformation at Aircraft Corporation Division" (E 184 E) is a case study intended to facilitate classroom discussion about business education. It deals with the managerial challenge of formulating an action plan aimed at transforming a large established company's performance and competitiveness. The CEO of Aircraft Corporation Division experienced this challenge soon after his appointment in 2009, which was a challenging year for the company, ...Starting at €0.00