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British Library CEO Lynne Brindley on helping to spur business innovation (Spanish version)
Brindley, Lynne; Cliffe, SarahArticle HBS-F0711GLeadership and People ManagementThe CEO of the British Library explains how the United Kingdom's exclusive repository for rare books, manuscripts, and scientific papers has loosened up the design of its Business & IP Centre to encourage entrepreneurship and innovation.Starting at €8.20
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Norma Parker (A)
Ruiz-Alba, José Luis; Las Heras, Mireia; Chinchilla, NuriaCase DPO-852-ELeadership and People ManagementParker is a family-owned business that owns car dealerships of various brands. A middle manager showed up at work one day using a scooter and showing of the valuation of his used car by another dealership. The reason he sold his used car there is that the other company gave him a better trade-in price for his used car, that he had bought at Parker Group for a discount - as any other employee does. He knows Parker Group is seeking to buy used cars...Starting at €8.20
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Norma Parker (A)
Ruiz-Alba, José Luis; Las Heras, Mireia; Chinchilla, NuriaCase DPO-852Leadership and People ManagementEl Grupo Parker es una empresa familiar propietaria de concesionarios de vehículos de varias marcas. Un día, un mando intermedio se presentó en el trabajo montado en un patinete y presumiendo de que había vendido su coche usado a otro concesionario: un competidor. Se lo contaba a sus colegas. La razón por la que lo vendió allí es que la otra empresa le dio un valor de tasación mayor. Sin embargo, él lo había comprado en el Grupo Parker a precio d...Starting at €8.20
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The Uses (and Abuses) of Influence
Cialdini, Robert B.; Cliffe, SarahArticle HBS-R1307F-ELeadership and People ManagementThe ability to persuade others to contribute to your efforts is a key skill for managers, for team members--for anyone who wants to elevate the probability of success. Research by leading social scientist Robert Cialdini has found that persuasion works by appealing to certain deeply rooted human responses: liking, reciprocity, social proof, commitment and consistency, authority, and scarcity. In this edited interview with HBR's executive editor, ...Starting at €8.20
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Norman Parker (B)
Ruiz-Alba, José Luis; Las Heras, Mireia; Chinchilla, NuriaCase DPO-838Leadership and People ManagementEl Grupo Parker es una empresa familiar propietaria de concesionarios de vehículos de varias marcas. Un día, un mando intermedio se presentó en el trabajo montado en un patinete y presumiendo de que había vendido su coche usado a otro concesionario: un competidor. Se lo contaba a sus colegas. La razón por la que lo vendió allí es que la otra empresa le dio un valor de tasación mayor. Sin embargo, él lo había comprado en el Grupo Parker a precio d...Starting at €5.74
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British Library CEO Lynne Brindley on helping to spur business innovation
Brindley, Lynne; Cliffe, SarahArticle HBS-F0711G-ELeadership and People ManagementThe CEO of the British Library explains how the United Kingdom's exclusive repository for rare books, manuscripts, and scientific papers has loosened up the design of its Business & IP Centre to encourage entrepreneurship and innovation.Starting at €8.20
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Managing for the Long Term
Bower, Joseph L.; Paine, Lynn S.; Cliffe, Sarah; Barton, Dominic; Manyika, James; Keohane Williamson, SarahArticle HBS-R1703B-ELeadership and People ManagementIn this issue's Spotlight we examine how a focus on maximizing shareholder value--which leads to short-termism for management and boards--can threaten companies' health and financial performance. In "The Error at the Heart of Corporate Leadership," Joseph Bower and Lynn Paine examine the foundations and flaws of agency theory, which views shareholders as the "owners" of a company and is behind the current widespread idea that corporate managers s...Starting at €8.20
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Norma Parker (B)
Ruiz-Alba, José Luis; Las Heras, Mireia; Chinchilla, NuriaCase DPO-853-ELeadership and People ManagementParker is a family-owned business that owns car dealerships of various brands. A middle manager showed up at work one day using a scooter and showing of the valuation of his used car by another dealership. The reason he sold his used car there is that the other company gave him a better trade-in price for his used car, that he had bought at Parker Group for a discount - as any other employee does. He knows Parker Group is seeking to buy used cars...Starting at €5.74
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Norma Parker (B)
Ruiz-Alba, José Luis; Las Heras, Mireia; Chinchilla, NuriaCase DPO-853Leadership and People ManagementEl Grupo Parker es una empresa familiar propietaria de concesionarios de vehículos de varias marcas. Un día, un mando intermedio se presentó en el trabajo montado en un patinete y presumiendo de que había vendido su coche usado a otro concesionario: un competidor. Se lo contaba a sus colegas. La razón por la que lo vendió allí es que la otra empresa le dio un valor de tasación mayor. Sin embargo, él lo había comprado en el Grupo Parker a precio d...Starting at €5.74
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What a Star--What a Jerk (HBR Case Study and Commentary)
Cliffe, Sarah; Rowe, Mary; McKenzie, Chris; McKenzie, Chuck; Jordan, Kathy; Waldroop, JamesArticle HBS-R0108A-ELeadership and People ManagementAfter a long stint in consulting, Jane Epstein has just become a manager at TechniCo. She's trying to get a fix on the various personalities and roles of her new coworkers, and by and large, she seems to have inherited a pretty good team. One's got a lot of social capital built up; another seems to be a natural salesperson. Something about Andy Zimmerman, though, has her worried. At first she can't put her finger on it--maybe he's a bit too aggre...Starting at €8.20