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Radically Simple IT (Spanish version)
Upton, David M.; Staats, Bradley R.Article HBS-R0803JInformation Technologiesthe difficulty and expense of mapping out all requirements before a project starts because people often cannot specify everything that they need beforehand; the other unanticipated needs that almost always arise once a system is in operation; and the tricky task of persuading people to use and "own" it. Japan's Shinsei Bank emerged during the authors' research as a standout among the companies applying the path-based method. The firm designed, b...Starting at €8.20
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Daewoo Shipbuilding and Marine Engineering
Upton, David M.; Kim, BowonCase HBS-609018-EService and Operations ManagementExplores the journey of aggressive learning and capability building in the operations of a major Korean Shipbuilder. While DSHM had once used its superior learning capability to topple its Japanese competition, it now faced the potential for a similar attack from new Chinese competitors. Without outsourcing some of its work to China, DSHM would become uncompetitive. However, in outsourcing the work, some skills would necessarily have to be transf...Starting at €8.20
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TCS: The MCA 21 Project
Upton, David M.; Staats, Bradley R.Case HBS-609024-ETata Consultancy Services (TCS), a leading outsourced software services provider based in India, must decide whether to bid on a high-profile government project within India. The project, if completed successfully, would mark another step in TCS' progression from a provider of low-cost technical resources to their goal of becoming an end-to-end technology enabled services provider. However, the project was not only complex but also presented cons...Starting at €8.20
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Lean Knowledge Work
Staats, Bradley R.; Upton, David M.Article HBS-R1110G-EService and Operations ManagementMany manufacturing companies and some service firms have reaped considerable benefits by applying variations of the Toyota Production System, a method for making operations "lean" through relentless efforts to increase quality and efficiency and eliminate waste. But conventional wisdom holds that lean principles don't lend themselves to knowledge work, which involves judgment and expertise, not the sorts of repetitive, easily specified tasks foun...Starting at €8.20
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Agro Sevilla e la Tempesta Perfetta
Llano Irusta, M. A.Case IIST-PI-224-I-ITService and Operations ManagementQuesto caso riguarda l'evoluzione del settore spagnolo delle olive da tavola tra il 2018 e l'inizio del 2020 a fronte dell'imposizione di tariffe del 34,75% sulle olive nere ossidate spagnole. Analizza inoltre i dati di settore per il 2018 e il 2019 e i movimenti strategici in tempi di crisi dei principali concorrenti di Agro Sevilla come Ángel Camacho, Dcoop e Aceitunas Guadalquivir. Presenta anche i cambiamenti strutturali della società che son...Starting at €8.20
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Agro Sevilla ante la tormenta perfecta
Llano Irusta, M. A.Case IIST-PI-224Service and Operations ManagementEste caso aborda la evolución del sector de la aceituna de mesa española entre 2018 y principios de 2020 ante la imposición de los aranceles a la aceituna negra oxidada española del 34,75%. También analiza los datos sectoriales de 2018 y 2019 y los movimientos estratégicos en tiempos de crisis de los principales competidores de Agro Sevilla como Ángel Camacho, Dcoop y Aceitunas Guadalquivir. También presenta los cambios estructurales en la empres...Starting at €8.20
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Parmareggio S.P.A.: Global Leader in Parmesan Cheese
Llano Irusta, M. A.; Rodríguez Bouzo, S.Case IIST-PI-180-E-EService and Operations ManagementParmareggio was founded in 1983. In 2004, the Granterre Cooperative Consortium acquired the total capital of the company, promoting a strategic change. In 2016, Parmareggio had become the undisputed leader in its category thanks to its commitment to the integral control of the supply chain, the creation of a brand, and advertising. Also decisive were the company’s innovation processes, aimed at creating new products that would boost opportunities...Starting at €8.20
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Pastificio Di Martino: El proyecto proximity ante la crisis del coronavirus
Llano Irusta, M. A.; García García, T.Case IIST-PI-230Service and Operations ManagementEl Grupo G. Di Martino era una empresa familiar napolitana, que se había dedicado durante 3 generaciones a la producción de pasta en el sur de Italia. En el año 2020, se disponían a internacionalizar su proyecto “Proximity”, que combinaba la distribución y la restauración (Restaushop), con el objetivo de encontrar nuevas formas de acercarse al cliente y difundir la cultura de la pasta en otras partes del mundo. Esta aventura había comenzado en 20...Starting at €8.20
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Artiem Hotels: Ante la crisis, el propósito como guía. Nota del Instructor
Llano Irusta, M. A.; Picamill Vela, A.Teaching Note IIST-PITN-231Service and Operations ManagementEn la primavera de 2021, se cumplía un año de la llegada de la primera ola de la pandemia a España y Artiem se preparaba para afrontar de nuevo una temporada atípica marcada por la tercera ola del Covid-19 y la posible llegada de una cuarta. Las ventas en 2020 habían caído en más de 10 millones de euros y el beneficio antes de intereses, impuestos, depreciación y amortización de la empresa en el año 2020 había sido negativo en 1,6 millones de eur...Starting at €0.00
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Tempos Vega-Sicilia
Llano Irusta, M. A.Case IIST-PI-220Service and Operations ManagementPor su peculiar modelo de negocio, el crecimiento en Tempos de Vega Sicilia no pasaba por el crecimiento de la producción, sino por el incremento anual de precios y la adquisición o creación de nuevas bodega y no descartaban que la expansión pudiera incluir llegar a nuevas regiones de España. Del crecimiento en Tempos de Vega Sicilia mucha gente opinaba y al CEO Pablo Álvarez le llegaban algunas de esas opiniones como, por ejemplo, subir mucho má...Starting at €8.20