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Tecnologías de la información e innovación de procesos
Andreu i Civit, Rafael; Ricart, Joan Enric; Valor Sabatier, JosepTechnical Note SIN-17Knowledge and CommunicationEsta nota técnica cubre los conceptos básicos de la innovación de procesos. Se describen las ideas básicas y las etapas de cualquier proyecto de innovación de procesos.Starting at €8.20
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The Agile CEO: Strategies for Success
Andreu i Civit, Rafael; Ricart, Joan Enric; Ferraro, Fabrizio; Cassiman, Bruno; Tushman, Michael L.Dossier DOS-23-EInnovation and Change, Leadership and People Management, StrategyThis dossier will help you engage with the challenges of our times, with an agenda for CEOs to shape the path ahead.Starting at €15.00
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Knowledge Beyond Borders
Ariño, Africa; Andreu i Civit, Rafael; Reuer, Jeffrey J.; Devarakonda, Shivaram V.; Moreira, SolonDossier DOS-36-ECorporate Governance, Innovation and Change, StrategyThe resources you need may lie outside your firm. Before stepping out, know what it takes to make alliances work.Starting at €15.00
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IESE ON. Lead yourself to lead
Ginebra, Gabriel; Reiche, Sebastian; Neeley, Tsedal; Rosanas, Josep Maria; Andreu i Civit, Rafael; Evangelia Demerouti; Clark, Dorie; IESE InsightDossier DOS-43-ELeadership and People ManagementWhat does it mean to be a good leader? Why should you want to be one, and what point are you at in your journey? Where, ultimately, do you want to go?
Leadership isn't a clearly marked path. It begins with you, with your knowledge of yourself and your ability to reflect on the world around you.
With this collection of articles, we provide the information you need to understand the kind of leader you are today, and the one you co...Starting at €15.00
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Escuelas Garbí Pere Vergés: Una ciudad ideal y sus habitantes
Andreu, Iago; Segarra, José Antonio; Andreu i Civit, RafaelCase M-1316Marketing"Ciencia, ética y estética son los pilares de nuestro proyecto educativo con el acento puesto en los tres verbos que definen nuestra pedagogía: pensar, sentir y querer. Nuestras escuelas, fieles al modelo educativo fundacional de Pere Vergés siguen comprometidas en la tarea de formar ciudadanos libres, responsables, competentes y solidarios. En ello nos va la vida", Olga Serra, directora general de la Fundación Escuelas Garbí Pere Vergés, reflexi...Starting at €8.20
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Autoventa Diaria, S.A.
Andreu i Civit, RafaelCase SI-35Knowledge and CommunicationSe describe un conflicto entre el director comercial de AVDSA y el director de administración y finanzas, que tiene a su cargo el departamento de informática. Una ardua negociación con un cliente ha llegado a buen fin empleando como argumento la posibilidad de conectar su ordenador con el de AVDSA para permitir mandar y recibir documentos como pedidos y facturas. El departamento de informática dice no tener recursos a corto plazo para dar respues...Starting at €8.20
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Unión Fenosa Corporate University: Teaching and Learning from Experience
Grau, Amèrica; Lara E.; Andreu i Civit, Rafael; Sieber, SandraCase SI-146-EKnowledge and CommunicationThis case describes the creation of a corporate university at Unión Fenosa, a Spanish utilities company, in a way that is consistent with the company's intellectual capital model and its commitment to knowledge and training. The company has successfully transformed itself from a regional utility into a multinational energy business. In the process, the workforce has tripled while the number of employees engaged in the original business activities...Starting at €8.20
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Knowledge Management at Cap Gemini Ernst & Young
Lara E.; Andreu i Civit, Rafael; Sieber, SandraCase SI-147-EKnowledge and CommunicationCap Gemini (CG) purchased the consulting unit of Ernst & Young (E&Y) on May 2000 to complete geographical presence, since CG was mainly European and E&Y was well located in the American market. The resulting firm, renamed Cap Gemini Ernst & Young (CGE&Y), was heavily based on knowledge not only to run the business but also to successfully complete the integration process. The knowledge management (KM) model and experiences each firm followed befo...Starting at €8.20
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Business Process Outsourcing: Banco Urquijo Outsources its Back-Office to IBM Business Consulting Services
López, C.; Andreu i Civit, Rafael; Valor Sabatier, Josep; Sieber, SandraCase SI-143-EKnowledge and CommunicationThis case discusses Banco Urquijo's decision to carry out an externalization of its administrative processes, signing a Business Process Outsourcing (BPO) agreement for five years with IBM Global Services. The risks of the decision are analyzed, and are compared with the potential benefits resulting not just from cost savings but also from savings derived from improvements in its competitive positioning.Starting at €8.20