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QiLing Research Hospital
John S. Haywood-Farmer; Kevin LeungCase IVEY-9B09C002-ELeadership and People Management, StrategyThe QiLing Research Hospital (QiLing), located in Beijing, China, headed by Dr. Tien Tzu, CEO, is in a partnership with the China Research Network (CRN). This partnership was formed in an effort to mutually benefit both parties in terms of becoming a leader in health-care quality standards and creating more effective health-care techniques. Due to the intertwined nature of this relationship, the acquisition of human capital for specific positions...Starting at €8.20
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I-Love-Stickers.com
John S. Haywood-Farmer; Kristyn EisenschmidCase IVEY-9B07D017-EEntrepreneurship, Service and Operations ManagementThe founder and president of I-Love-Stickers.com (ILS), a web-based sticker subscription service, was wondering how she could best continue to market the firm to increase subscriptions for all the sticker packs. Her final MBA exams, countless deadlines, the birth of her baby, and the June summer rush period for the business were all approaching rapidly. In addition to these concerns, she also planned to open a sushi restaurant in London later in ...Starting at €8.20
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Oncidium Business Consulting (A1)
John S. Haywood-Farmer; Ramasastry ChandrasekharCase IVEY-9B09D015-EEntrepreneurship, Service and Operations ManagementIn late 2006, the four partners of Oncidium Business Consulting disagree on a number of questions, such as the firm's future direction, the responsibilities of each partner and how profits are to be divided. The A1 case, 9B09D015, takes the viewpoint of the founding partner and majority holder of the firm's shares. The A2 case, 9B09D016, looks at the situation from the position of one of the minority partners.Starting at €8.20
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Oncidium Business Consulting (A2)
John S. Haywood-Farmer; Ramasastry ChandrasekharCase IVEY-9B09D016-EEntrepreneurship, Service and Operations ManagementIn late 2006, the four partners of Oncidium Business Consulting disagree on a number of questions, such as the firm's future direction, the responsibilities of each partner and how profits are to be divided. The A1 case, 9B09D015, takes the viewpoint of the founding partner and majority holder of the firm's shares. The A2 case, 9B09D016, looks at the situation from the position of one of the minority partners.Starting at €8.20
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Sunset Grill at Blue
John S. Haywood-Farmer; Dina Ribbink; Jason MelhuishCase IVEY-9B10D015-EEntrepreneurship, Service and Operations ManagementA partner and owner of the Sunset Grill at Blue Mountain in the ski village at Blue Mountain, Ontario, had very mixed emotions. The restaurant had just finished its first year of operation and had broken even, and had been named as the Business of the Year in the counties of Simcoe and Grey. Yet the owner knew that operations were still far from perfect. Queues of waiting customers were very long, food orders were delivered slowly, and tensions w...Starting at €8.20
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Convocation at the National Institute of Management's Central India Campus (B)
Srinivasan Maheswaran; Jitendra R. Sharma; John S. Haywood-FarmerCase IVEY-9B13D004-EService and Operations Management, StrategyThis is a supplement to Convocation at the National Institute of Management's Central India Campus (A), 9B13D003.Starting at €5.74
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Lauren McDonald at Ernst & Young (Spanish version)
John S. Haywood-Farmer; Jenna Weaver; Anne CybulskiCase IVEY-9B07DS20Service and Operations ManagementLauren McDonald, a recently promoted manager at the public accounting firm Ernst & Young in London, Ontario, has an appointment with one of her senior staff accountants. McDonald had met with the staff accountant two months earlier as part of the staff accountant's mid-year performance review. The meeting had also included an informal discussion as to whether the staff accountant was on track for a promotion to manager, which would be decided lat...Starting at €8.20
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Considerations for Entrepreneurial Acquisitions
Nieboer, Ian; Carenzo, Mathieu; Davila, AntonioTechnical Note EN-16-EEntrepreneurship, Finance, Innovation and ChangeThis note synthesizes interviews with entrepreneurial acquirers and financiers from across the globe. The discussion and recommendations that follow reflect the varied experiences of entrepreneurial acquisitions practitioners and attempts to encapsulate the considerations any would-be entrepreneurs should bear in mind as they embark on the journey of acquiring an entrepreneurial opportunity.Starting at €8.20
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Etrip
John S. Haywood-Farmer; Julian Heere; Robert SpitalarCase IVEY-9B09D002-EEntrepreneurship, Service and Operations Management, StrategyIn February 2008, the chief executive officer (CEO) of Fly Open Sky Ltd. was finalizing a business plan for Etrip, a proposed online travel startup in the European travel market. He wanted to use the plan to convince investors to commit $100,000, which would provide the first round of financing in a lead up to a further investment of $500,000. The CEO had a vision of developing Etrip as a superior online travel reservation system and desired to i...Starting at €8.20
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Tiburon
John S. Haywood-Farmer; Sean CautermanCase IVEY-9B09D003-EEntrepreneurship, Service and Operations Management, StrategyIn April, 2008, the president of Tiburon, a manufacturer of camouflage components based in the Dominican Republic, met with Tiburon's parent company and sole customer, GMA. GMA, based in Guelph, Ontario, was an equipment supplier to the United States Army. Tiburon had only been in business one month, and the president was analyzing the current production process in each of the Dominican and Guelph plants. There were noted differences between the ...Starting at €8.20