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Retail revolution. How retailers can prepare for an omnichannel future
IESE InsightDossier 76196Marketing, Service and Operations ManagementDigitalization, the pandemic and climate crises, supply-chain disruptions and inflation have shaken up retail. And despite the push to get back to normal, for retail, normal doesn’t exist. As the boundaries between online and offline shopping blur into one, here is how retailers can prepare for an omnichannel future. Featuring interviews with Oscar Garcia Maceiras (Inditex), Eva Kruse (Pangaia), Claire Bergkamp (Textile Exchange, formerly at Stel...Starting at €15.00
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La revolución del retail. Cómo afrontar el futuro omnicanal ante la difusa frontera entre la compra física y online
IESE InsightDossier 76197Marketing, Service and Operations ManagementLa digitalización, la pandemia, la crisis climática, la disrupción de las cadenas de suministro y la inflación han sacudido el comercio minorista. Pese al empeño por volver a la normalidad, en ese sector no existe tal cosa. Ahora que la frontera entre la compra física y online se difumina, ¿cómo pueden los minoristas afrontar el futuro omnicanal? Incluye entrevistas a Óscar García Maceiras (Inditex), Eva Kruse (Pangaia), Claire Bergkamp (Textile ...Starting at €15.00