Challenge the Middlemen? (HBR Case Study and Commentary)

The chief marketing officer of a Dutch hospitality group considers whether she should invest a substantial portion of her budget in partnering with a start-up whose business model involves bypassing online travel agencies. Expert commentary comes from Ted Teng, president and CEO of The Leading Hotels of the World, and Michael Levie, COO at citizenM, a Netherlands-based hotel company. This HBR Case Study includes both the case and the commentary. For teaching purposes, this Reprint is also available in two other versions: case study-only, reprint R1512X, and commentary-only, R1512Z.
Collection: HBSP (USA)
Ref: HBS-R1512K-E
Format: PDF
Number of pages: 6
Publication Date: Dec 1, 2015
Language: English

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The chief marketing officer of a Dutch hospitality group considers whether she should invest a substantial portion of her budget in partnering with a start-up whose business model involves bypassing online travel agencies. Expert commentary comes from Ted Teng, president and CEO of The Leading Hotels of the World, and Michael Levie, COO at citizenM, a Netherlands-based hotel company. This HBR Case Study includes both the case and the commentary. For teaching purposes, this Reprint is also available in two other versions: case study-only, reprint R1512X, and commentary-only, R1512Z.
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Industry Setting: Accommodations

Challenge the Middlemen? (HBR Case Study and Commentary)

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"Challenge the Middlemen? (HBR Case Study and Commentary)"