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6 Items

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  1. Case

    Chemical Bank: la implantación del cuadro de mando integral

    By Kaplan, Robert S. / Klein, Norman
    Accounting and Control
    Collection: HBSP (USA)
    Ref.: HBS-106S09
    Published: Feb 17, 1995
    Reviewed: Jun 10, 1999
    Format: PDF
    Pages: 21
    Language: Spanish
    €8.53 PVP Institution
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    Other supplements
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  2. Case

    Activity-Based Management at Stream International

    By Kaplan, Robert S. / Klein, Norman
    Accounting and Control
    Collection: HBSP (USA)
    Ref.: HBS-196134-E
    Published: Apr 1, 1996
    Reviewed: Apr 25, 1996
    Format: PDF
    Pages: 25
    Language: English
    €8.53 PVP Institution
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  3. Case

    Britishs Airways: Utilizar los sistemas de información para ofrecer un mejor servicio al consumidor

    By Sasser, W. Earl, Jr. / Klein, Norman
    Service and Operations Management
    Collection: HBSP (USA)
    Ref.: HBS-302S02
    Published: Jul 16, 2002
    Format: PDF
    Pages: 16
    Language: Spanish
    €8.53 PVP Institution
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  4. Case

    Ritz-Carlton: Utilización de los sistemas de información para ofrecer un mejor servicio al cliente

    By Sasser, W. Earl, Jr. / Jones, Thomas O. / Klein, Norman
    Service and Operations Management
    Collection: HBSP (USA)
    Ref.: HBS-302S29
    Published: Jul 17, 2002
    Format: PDF
    Pages: 15
    Language: Spanish
    €8.53 PVP Institution
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  5. Case

    Pentium de Intel: Cuando fallan los Chips (A)

    By Greyser, Stephen A. / Klein, Norman
    Leadership and People Management
    Collection: HBSP (USA)
    Ref.: HBS-513S09
    Published: Aug 27, 2012
    Format: PDF
    Pages: 3
    Language: Spanish
    €8.53 PVP Institution
    Include:
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  6. Case

    PPG: Developing a Self-Directed Work Force (A) (Spanish Version)

    By Garvin, David A. / Klein, Norman
    Service and Operations Management
    Collection: HBSP (USA)
    Ref.: HBS-609S15
    Published: Nov 23, 1992
    Format: PDF
    Pages: 16
    Language: Spanish
    €8.53 PVP Institution
    Include:
    Other supplements
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