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  1. Article

    Guíate por los datos y ofrecerás la mejor experiencia

    By Martínez de Albéniz, Victor / Abhishek Deshmane / Ali Aouad
    Service and Operations Management
    Collection: IESE (España)
    Ref.: ART-3451
    Published: Jan 15, 2023
    Format: PDF
    Pages: 9
    Language: Spanish
    €8.53 PVP Institution
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  2. Article

    For the best experience, let data be your guide

    By Martínez de Albéniz, Victor / Abhishek Deshmane / Ali Aouad
    Service and Operations Management
    Collection: IESE (España)
    Ref.: ART-3451-E
    Published: Jan 15, 2023
    Format: PDF
    Pages: 9
    Language: English
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  3. Case

    La red de albergues de juventud

    By Ribera, Jaume / Xalabarder E.
    Collection: IESE (España)
    Ref.: DG-1110
    Published: Nov 1, 1994
    Reviewed: Nov 1, 1994
    Format: PDF
    Pages: 12
    Language: Spanish
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  4. Case

    Hospital Clinic de Barcelona

    By Bohmer, Richard M. J. / Beyersdorfer, Daniela / Ribera, Jaume
    Service and Operations Management
    Collection: HBSP (USA)
    Ref.: HBS-614058-E
    Published: Feb 11, 2014
    Reviewed: May 21, 2014
    Format: PDF
    Pages: 18
    Language: English
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  5. Case

    La mejora de la productividad de la última milla en Paack

    By Markakis, Mihalis G. / Martínez de Albéniz, Victor
    Information Technologies
    Service and Operations Management
    Collection: IESE (España)
    Ref.: OIT-17
    Published: Apr 11, 2023
    Format: PDF
    Pages: 15
    Language: Spanish
    €8.53 PVP Institution
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  6. Case

    Improving Last-Mile Productivity at Paack

    By Markakis, Mihalis G. / Martínez de Albéniz, Victor
    Information Technologies
    Service and Operations Management
    Collection: IESE (España)
    Ref.: OIT-17-E
    Published: Apr 11, 2023
    Format: PDF
    Pages: 14
    Language: English
    €8.53 PVP Institution
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  7. Case

    Distribution Strategy at Mango

    By Martínez de Albéniz, Victor
    Service and Operations Management
    Collection: IESE (España)
    Ref.: OIT-33-E
    Published: Nov 29, 2023
    Format: PDF
    Pages: 15
    Language: English
    €8.53 PVP Institution
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  8. Case

    Martian Rocket Products

    By Serrano, Alejandro / Ribera, Jaume
    Service and Operations Management
    Collection: IESE (España)
    Ref.: OIT-36-E
    Published: Feb 23, 2024
    Format: PDF
    Pages: 4
    Language: English
    €8.53 PVP Institution
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  9. Case

    Enbos Neuro: la app de pacientes

    By Ribera, Jaume
    Service and Operations Management
    Collection: IESE (España)
    Ref.: OIT-38
    Published: Feb 21, 2024
    Format: PDF
    Pages: 10
    Language: Spanish
    €8.53 PVP Institution
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  10. Case

    La experiencia del Hospital Zendal: Pistas para la próxima pandemia

    By Serrano, Alejandro / Ribera, Jaume
    Service and Operations Management
    Collection: IESE (España)
    Ref.: OIT-44
    Published: Jun 10, 2025
    Format: PDF
    Pages: 15
    Language: Spanish
    €8.53 PVP Institution
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