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The Art of Commerce
Harvard Business ReviewArticle HBS-F1403Z-EAn elaborately engraved Spanish stock certificate issued in 1758 could almost be a template for modern stock certificates. Here's the story that its iconography reveals about the royal trading company it came from. Due to the highly graphical nature of the Vision Statement, we offer this reprint in color, PDF format only. We recommend printing it out in color to maximize its effectiveness.Starting at €8.20
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Molino e Pastificio Tomasello, S.R.L.
Gallo, Miguel Ángel; Tomaselli, SalvatoreCase DG-1090StrategyEl caso presenta a una empresa italiana dedicada a la producción y comercialización de pastas alimenticias. Se trata de una empresa familiar con aproximadamente 100 años de historia, actualmente dirigida por cuatro ramas familiares procedentes de la familia fundadora. Hay miembros de la tercera generación incorporados en la empresa. Tras un impresionante crecimiento, es la tercera empresa del mercado italiano. Se plantea la necesidad de un cambio...Starting at €8.20
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Recruiting
Cappelli, Peter; Harvard Business Review; Holmes, Dane E.Article HBS-R1903B-ELeadership and People ManagementBusinesses have never done as much hiring as they do today and never done a worse job of it, says Peter Cappelli of Wharton in "Your Approach to Hiring Is All Wrong." Much of the process is outsourced to companies such as Randstad, Manpower, and Adecco, which in turn use subcontractors to scour LinkedIn and social media for potential candidates. When applications come--always electronically--software sifts through them for keywords that hiring ma...Starting at €8.20
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Tipográfica Fundiciones Reunidas, S.A.
Gallo, Miguel Ángel; Sveen J.Case DG-976StrategyDescripción de una empresa familiar en España, con largas tradiciones en fundición de tipos y productos para las artes gráficas. En 1991, la empresa está poniendo más énfasis en distribuir productos para otros manufactureros en vez de producir por su cuenta. Ya tiene ventas internacionales, pero quiere expandir más en el extranjero. El caso incluye: ¿Cómo ser una empresa profesional e internacional y, al mismo tiempo, ser dirigida por la familia?...Starting at €8.20
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Indona, S.A. (A)
Gallo, Miguel Ángel; Regueras E.; Ricart, Joan Enric; Ruiz, AntonioCase DG-1159StrategyEl sector del automóvil está pasando por intensos cambios: dificultades en el conocimiento en la Unión Europea; necesidades de reducción de costes y aumento de la fiabilidad; globalización, etc. La empresa, líder europea en tapacubos con un 26% del mercado, se enfrentó con la necesidad de implantar una estrategia de globalización, incrementar el servicio de diseño e industrialización al fabricante, y dar énfasis en el desarrollo de una nueva unid...Starting at €8.20
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DSD Dillinger Stahlbau GmbH (A)
Gallo, Miguel Ángel; Slof E. J.Case DG-944-EStrategyStarting at €8.20
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DSD Dillinger Stahlbau GmbH (B)
Gallo, Miguel Ángel; Slof E. J.Case DG-945-EStrategyStarting at €5.74
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A Novel Way to Boost Client Satisfaction
Harvard Business ReviewArticle HBS-F1902A-EService and Operations ManagementResearchers have learned to mine a unique set of data that serves as a slow-motion replay of how an organization and its people function: the company's e-mail. Although e-mail analysis has largely focused on internal communications, a new study uses it to examine how employees interact with clients. Researchers studied the e-mail behaviors of teams working with key client accounts at a global professional services firm. Each month during the stud...Starting at €8.20
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DSD Dillinger Stahlbau GmbH (B)
Gallo, Miguel Ángel; Slof E. J.Case DG-945StrategyThe case deals with the troubles a sizable West German steel construction company encounters changing from the generation of managers who governed the company since its foundation and who grew into their jobs to a generation of professional managers. This transition is further complicated by the fact that the families who own the majority of the company's shares, would like to continue family participation in the management. These problems are th...Starting at €5.74
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DSD Dillinger Stahlbau GmbH (A)
Gallo, Miguel Ángel; Slof E. J.Case DG-944StrategyThe case describes the foundation of a West German steel construction company shortly after World War II and its amazingly succesful growth during the 1950's, 1960's and 1970's. It deals specifically with the major acquisitions, takeovers and new establishments the company undertook during the period under concern, as well as with its approach to internationalization and financial growth. The company's high level of expansion is contrasted with a...Starting at €8.20