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Six Sigma at Cintas Corporation
P. Fraser Johnson; Adam BortolussiCase IVEY-9B10D009-EService and Operations ManagementThe green belt specialist at the Cintas Torlake facility near Toronto had four days before he was to present his recommendations to the executive steering committee (ESC) for correcting the capacity problem in the mat department, which was causing product shortages and negatively affecting customer satisfaction. The case provides data that students can use to analyze the processes used at the company for cleaning and replacing mats for its approx...Starting at €8.20
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Managing the Future: The Way Ahead
Done, Adrian A.; Goldin, Ian; Fidler, Devin; Gorbis, Marina; Rosenberg, MikeDossier DOS-12-EEconomics, Leadership and People Management, Service and Operations Management, StrategyWhat you need to know today to lead the charge into tomorrow, with boldness and vision.Starting at €15.00
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SAFE and Travis: Leading in Uncertain Times
Mitchell, Jordan; Cardona Soriano, Pablo; Rosenberg, MikeCase DG-1522-ELeadership and People Management, Service and Operations ManagementForty-five miles apart from each other in Northern California, two not-for-profit credit unions SAFE and Travis had successfully transitioned from military segment-based to community charter credit unions. Both had grown to over $1 billion in assets via a combination of organic growth, mergers, and acquisitions. Above all, both had injected an unwavering commitment to member service. As of 2007, SAFE and Travis faced several questions: What would...Starting at €8.20
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Grupo Prisa
Vergés S.; Rosenberg, Mike; Tàpies, JosepCase DG-1468StrategyEl equipo de dirección del Grupo Prisa se planteaba cómo debía seguir su estrategia para poder competir con los grandes rivales a nivel internacional. El caso describe la estructura del Grupo Prisa, la diversificación y crecimiento llevado a cabo en los años posteriores a 2004 y su internacionalización en los países de habla hispana. También se analizan sus principales competidores a nivel español e internacional.Starting at €8.20
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The Rocky Mountain Institute: Reinventing the Think and Do Tank of the Future
Massa, Lorenzo; Rosenberg, MikeCase SM-1604-EInnovation and Change, StrategyIn 2007, Michael Potts was appointed CEO of the Rocky Mountain Institute (RMI). RMI is an independent, non-profit "think and do tank" with the mission of promoting the efficient and restorative use of resources. While the Institute is well-known for its outstanding research and innovative ideas, Michael Potts soon realized it needed a management culture and a new strategic focus. The case illustrates RMI's restructuring process and the challenges...Starting at €8.20
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Anticípese al futuro
Done, Adrian A.; Goldin, Ian; Fidler, Devin; Gorbis, Marina; Rosenberg, MikeDossier DOS-12Economics, Leadership and People Management, Service and Operations Management, StrategySon muchos los retos que nos esperan. Este dossier le permitirá gestionar mejor las tendencias globales.Starting at €15.00
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Randall Krantz (B) - Teaching Note
Rosenberg, Mike; Innes, Rosie; Moreno, VictoriaTeaching Note DPOT-73-ELeadership and People ManagementThis note shows how to lead the discussion on case DPO-316. The case was developed for MBA students and it follows from case DPO-262-E (Case A). It aims to familiarize participants with the common struggles of searching for a job and provide them with possible strategies. It also narrates how new constraints, though they decrease flexibility, can provide guidance during the search process.Starting at €0.00
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Operational Sustainability: From Vision to Strategy at Henkel - Teaching Note
Rosenberg, Mike; Moreno, VictoriaTeaching Note SMT-97-EBusiness Ethics and Corporate Social Responsibility, StrategyThe aim of this note is to provide guidelines on how to use case SM-1606-E in a class on strategy and sustainability. The case presents the evolution of Henkel's approach to sustainability over 50 years and the challenges faced by Charlotte Kuszewsky, a line manager who must balance sustainability targets in a business situation that is increasingly difficult due to Europe's financial crisis. The note contains a board plan, key questions and a de...Starting at €0.00
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Quimera: Making Sustainability Happen - Teaching Note
Rosenberg, Mike; Moreno, VictoriaTeaching Note SMT-100-EEntrepreneurshipQuimera is a Spanish start-up firm founded in 2009. It aims to overcome the financial constraints associated with the development of sustainable projects in the areas of mobility and energy. Within the relatively new category of the "environmental goods and services sector," Quimera uses a business model where fixed assets are nearly irrelevant and networks are at the core. This note describes how to use the case SM-1588-E in a 75-minute lecture ...Starting at €0.00
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Amazon.com: Supply Chain Management
P. Fraser Johnson; Ken MarkCase IVEY-9B18D017-EEntrepreneurship, Information Technologies, Marketing, Service and Operations ManagementBy early 2018, Seattle-based Amazon.com Inc. (Amazon), one of the world’s most valuable companies and the largest online retailer in the world, had grown dramatically since its beginnings in 1994. The company that had started as an online bookseller now sStarting at €8.20