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Turismo y Planificación Costa del Sol: una apuesta por poner el dato en el centro
Martínez Jiménez, M.Case IIST-PI-209Service and Operations ManagementEl caso describe la concepción, creación e implementación de un proyecto que busca poner al dato en el centro, midiendo el desempeño real de toda la organización. El proyecto se desarrolla desde dentro de la organización y se busca implicar a todo el mundo y que se acepte trabajar con indicadores como un método de avance, no de control. Pero no está exento de dificultades. Cuando la fase uno se termina después de 18 meses de intenso esfuerzo, hay...Starting at €8.20
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Harlequin Enterprises: Assessing e-Books
Rod E. White; Tony S. Frost; Ken MarkCase IVEY-9B14M027-EStrategyHarlequin Enterprises is a well-known publisher of women's fiction and the global leader in series romance fiction. In 2013, e-book penetration of romance fiction has exceeded 50 per cent of unit sales. The vice-president of strategy is trying to make sense of the e-book opportunity and threat. She is wondering what impact e-books would have on Harlequin's business model: its relationship with authors, distributors and competitors.Starting at €8.20
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e-Consulting (Spanish version)
Nanda, Ashish; DeLong, Thomas J.; Landry, Scot; Agan, Thomas E.Case HBS-804S07Service and Operations ManagementProporciona una visión general de la historia y el desarrollo de la industria del e-consulta, así como las cuestiones que se le plantean.Starting at €8.20
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Being Early Beats Being Better
Greve, Henrich R.; Seidel, Marc-David L.Article HBS-F1406D-EStrategyResearch on product adoption in the airline industry suggests that being first to market can make a big difference to an offering's success, even if the customers are companies rather than consumers.Starting at €8.20
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Being More Productive
Allen, David; Schwartz, Tony; McGinn, DanielArticle HBS-R1105D-EAllen, the author of the best seller Getting Things Done, and Schwartz, the author of the best seller Be Excellent at Anything and the CEO of The Energy Project, are two of the world's foremost authorities on increasing personal efficiency. Yet although they agree on much, their ideas on how to maximize the output of knowledge workers are fundamentally different. In this edited conversation with HBR, they discuss their own approaches and what the...Starting at €8.20
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The Economics of Well-Being
Fox, JustinArticle HBS-R1201D-EGross domestic product has long been the chief measure of national success. But there's been a lot of talk lately about changing that, from economists and world leaders alike. GDP is under siege for three main reasons. First, it is flawed even on its own terms: It misses lots of economic activity (unpaid household work, for example) and, as a single-number representation of vast, complex systems, is inevitably skewed. Second, it fails to account ...Starting at €8.20
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Semir's E-Commerce: Success and Exploration
Juan Shan; William Wei; Xiaojia Sunny WangCase IVEY-9B18A019-EMarketing, StrategyZhejiang Semir E-Commerce Co. Ltd., the online subsidiary of Chinese casual clothing company Zhejiang Semir Group Co. Ltd. (Semir), grew continuously from its launch in 2012 to become a main contributor to Semir’s success, contributing approximately 30 per cent of Semir’s annual revenue by 2016. Semir entered the online market relatively late after many competing Chinese clothing manufacturers had already established their presence online. Yet it...Starting at €8.20
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El cuadro de mando integral
Ballarín Fredes, Eduardo; Davila, AntonioTechnical Note CN-209Accounting and ControlEsta nota técnica presenta una nueva herramienta de gestión para medir uno de los aspectos más complejos de una empresa, su estrategia. El cuadro de mando integral es un sistema de indicadores que recoge los aspectos más relevantes de la empresa y su entorno para evaluar su presente y futuro. Como todo sistema de medidas, además de proporcionar información para el diagnóstico, es un poderoso vehículo de cambio gracias a su influencia sobre la ate...Starting at €8.20
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Dummet (C): Cierre patronal
Bonnalgue, Axel; Stein, Guido; Pin Arboledas, José RamónCase DPO-209Leadership and People ManagementRobert Mettenheimer personalmente no veía salida, por lo que decidió presionar al bufete de abogados para que presentase algunas alternativas ante una situación que no podía tolerarse más tiempo. El Comité de Empresa no había seguido el cauce legal de presentar una solicitud de huelga, y disponiendo del stock de producto terminado, Robert no estaba dispuesto a perder este pulso. Los abogados apuntaron la posibilidad del Parón Patronal, usado en c...Starting at €5.74
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Being Monica
Gerard SeijtsArticle IVEY-9B16TB02-EStrategyIn this Ivey Business Journal Q&A, Monica Lewinsky — former White House intern and “patient zero” of online harassment — talks with Ivey Professor Gerard Seijts about what it takes to survive shame and bullying on a global scale. She offers two important considerations for victims of public humiliation. First, many people — those bullied and otherwise — suffer from shame or some form of public humiliation, and there is no reason to suffer in sile...Starting at €8.20