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Ebola: Managing to Save Lives
IESE InsightArticle ART-2676-EService and Operations ManagementA year after the outbreak of Ebola in West Africa in March 2014, health-care experts are cautiously optimistic that the epidemic appears to be slowing. Although the outlook is brighter than a year ago when the first case was detected in Guinea, there is still a long way to go and many lessons to be learned in managing a crisis of this scale, related to institutional shortfalls, international coordination, engagement with local stakeholders and, m...Starting at €8.20
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Jumbo vs. Líder. La Batalla por el Mercado Chileno
Martínez, J.Case ESE-DC-C-ES-05-004MarketingEn la primavera de 2004, el mercado chileno del retail parecía no tener descanso. Las noticias de trascendentales cambios propiciados por grandes actores se sucedían unas a otras sin tregua. A vuelta de Fiestas Patrias, Almacenes París “levantaba” a Pablo Turner de la Gerencia General de Falabella. El último día de agosto, Cencosud anunció la compra de la cadena Montecarlo con 14 locales y dos en construcción, y un 2,7% de participación de mercad...Starting at €8.20
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Quatro (A): Lanzamiento en Chile
Martínez, J.Case ESE-DC-C-ES-05-005AMarketingA principios de 1996, Coca Cola buscaba una nueva bebida para lanzar en Chile con el objetivo de generar un volumen incremental rentable a costa de algunos productos de la competencia. Habían escogido a Quatro, una bebida diferente con sabor a pomelo, que había tenido éxito en Argentina y Colombia. Se preguntaban si el lanzamiento que habían preparado para Chile podía alcanzar resultados similares.Starting at €8.20
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CMPC Celulosa S.A.
Martínez, J., Barchiesi, F., Campos, I., Eitner, E., Yuraszeck, F.Case ESE-DC-C-ES-07-014MarketingEn una fría mañana de agosto de 1997, Luis Llanos, Gerente de Estudios de CMPC Celulosa S.A., conducía su automóvil por las congestionadas avenidas que llevan al Centro Cívico de Santiago, donde se ubica el edificio corporativo del holding forestal más grande y tradicional de Chile. No podía dejar de reflexionar sobre las implicancias que la recomendación que debía hacer en las próximas horas al Directorio de la Matriz, tendría en la estrategia d...Starting at €8.20
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Fancam: A New Channel Management Strategy
Michael Goldman; Maximillian DuranCase IVEY-9B19A037-EEntrepreneurship, Marketing, StrategyIn its first four years, Fancam Pty Ltd. (Fancam), a high-definition, 360-degree crowd-imaging business based in Cape Town, South Africa, had enjoyed considerable growth that was driven in part by its network of resellers around the world. However, the stStarting at €8.20
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MontGras. Estrategia de exportación para una bodega chilena
Arnold, David J.; Stevenson, Howard H.Case HBS-510S14MarketingPara maximizar su eficacia, los casos de color deben imprimirse en color. MontGras, una bodega chilena de tamaño medio, tiene que formular una estrategia de exportación. Tiene que decidir si hacer hincapié en los mercados de Estados Unidos o del Reino Unido, que también ofrecen diferentes propuestas de posicionamiento y fijación de precios. Se ha fallado dos veces para penetrar en el mercado de EE.UU. porque las relaciones de distribuidor se cayó...Starting at €8.20
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Banking on Social Media (B)
Luisa Mazinter; Nicola Kleyn; Michael Goldman; Jennifer Lindsey-RentonCase IVEY-9B14A071-EMarketing, StrategyThis case is a supplement to Banking on Social Media (A), 9B14A070.In January 2013, First National Bank (FNB) launches the “You Can Help” brand campaign, which calls for change and is based on the bank’s research on South African children’s hopes for the country. The campaign receives mixed reactions from political parties, with the governing African National Congress declaring, “This isn’t an advert — it’s a political statement. An attack on the...Starting at €5.74
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Nike Football: World Cup 2010 (B)
Ofek, Elie; Johnson, RyanCase HBS-512054-EMarketingDetails Nike Football's marketing efforts in the lead up to and during the World Cup in South Africa (2010). Allows students to reflect on the implementation of the strategy and to think about the implications for Nike as it begins preparing for the World Cup in 2014.Starting at €5.74
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The Slingshot: Improving Water Access, Teaching Note
Quelch, John A.Teaching Note HBS-514109-EMarketingTeaching Note for 514007.Entrepreneur Dean Kamen has inked a multimillion dollar partnership with Coca-Cola (CC) to mass produce and distribute the Slingshot, a low energy device that can convert raw sewage into potable water for poor people and communities in developing economies.Starting at €0.00
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MasterCard: Driving Financial Inclusion
Gupta, Sunil; Lal, Rajiv; Kindred, NatalieCase HBS-515035-EMarketingMasterCard CEO Ajay Banga was investing significant time and attention to increase financial inclusion among individuals with historically no access to banking or financial services in countries around the world with large underserved populations. The effort included partnerships with governments and banks to issue MasterCard branded debit cards to millions of individuals. Financial inclusion could potentially help these individuals by increasing...Starting at €8.20