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Eólica de Composites, S.A. (ECSA) - Teaching Note
Palencia, Luis; Vázquez- Dodero, Juan CarlosTeaching Note ASNT-12-EService and Operations ManagementA company suddenly wins a substantial contract, but doesn't have sufficient capacity in its existing plants to execute it. The search for a new plant location yields two final alternatives for a possible location, with similar costs but very different situations. One of them favors a policy of outsourcing but with few qualified workers, and the other is opposed to such a policy. The prioritization, analysis and explicit description of selection c...Starting at €0.00
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Vicarsa (B): What Went Wrong with the Sale
Torres, Óscar; Palencia, LuisCase ASN-37-EService and Operations ManagementPart (B) of this case provides information not previously available in Part (A), leading to a chance to reflect on the caution necessary in solving problems with incomplete information.Starting at €5.74
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Florida Ice and Farm: sustainability champion from an emerging economy (B)
Ickis, John Cather; Prado Barboza, Andrea; García-Rada, XimenaCase INCAE-30794B_E-EService and Operations ManagementCase B describes the implementation of the strategy to use in FIFCO triple between 2009-2011, showing positive results as well as savings in several areas. Additionally, the case focuses on three of the twelve triple objectives of utility: responsible consumption, the volunteer program and neutral water. At the close of the case, Ramón Mendiola facing the following challenge: should consolidate triple useful strategy in the organization or expand...Starting at €5.74
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Vicarsa (B): Arreglando un error en la venta
Torres, Óscar; Palencia, LuisCase ASN-37Service and Operations ManagementLa parte (B) de este caso suministra información no conocida durante la parte (A) e invita por ello a reflexionar sobre la cautela con la que hay que establecer soluciones en situaciones con información incompleta.Starting at €5.74
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Datasoft, S.A.
Ickis, John CatherCase INCAE-30796Service and Operations ManagementEn abril 2009 Enrique Torres asume la gerencia general de DATASOFT, una empresa de DATA MINING con sede en San José, Costa Rica, en medio de la crisis financiera mundial. Esta empresa ha crecido rápidamente en el segmento de la banca, pero con la crisis sus ventas decaen en 40%. El nuevo gerente general debe decidir como enfrentar la situación del reducido mercado y al mismo tiempo hacer cambios en la cultura de rebeldía y poca rendición de cuent...Starting at €8.20
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Florida Ice and Farm: campeón de sostenibilidad en una economía emergente (A)
Ickis, John Cather; Prado Barboza, Andrea; García-Rada, XimenaCase INCAE-30794_SService and Operations ManagementEl caso A se centra en la historia de la compañía líder en cerveza y bebidas no alcohólicas en el mercado costarricense, Florida Ice & Farm, desde que Ramón Mendiola asume la posición de director general en el 2003. Tras implementar una serie de cambios de estructura, personal y cultura en la organización, en el 2008 Ramón establece un nuevo reto: la triple utilidad pues quería medir resultados no sólo en terminos económicos, sino también en valo...Starting at €8.20
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Florida Ice and Farm: sustainability champion from an emerging economy (A)
Ickis, John Cather; Prado Barboza, Andrea; García-Rada, XimenaCase INCAE-30794_E-EService and Operations ManagementThe case A focuses on the history of the world's leading beer and soft drinks in the Costa Rican market, Florida Ice & Farm, since Ramon Mendiola assumes the position of CEO in 2003. After implementing a series of changes in structure, personnel and culture in the organization, in 2008 Ramon sets a new challenge for the triple utility wanted to measure results not only in economic terms but also in social and environmental value. This case descri...Starting at €8.20
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Eólica de Composites S. A.
Palencia, Luis; Vázquez- Dodero, Juan CarlosCase ASN-47Service and Operations ManagementUna compañía gana precipitadamente un sustancioso contrato, pero no tiene espacio en sus plantas actuales para ejecutarlo. En la búsqueda de lugar una nueva planta aparecen dos alternativas finales de posible ubicación, con costes parecidos pero situaciones muy distintas, cercana una de ellas a la política de desconcentración pero con escasez de personal cualificado y la otra contraria a dicha política. La explicitación, priorización y análisis d...Starting at €8.20
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Eólica de Composites S. A. (Portuguese Version, Brazil)
Palencia, Luis; Vázquez- Dodero, Juan CarlosCase ASN-47-PBService and Operations ManagementA company suddenly wins a substantial contract, but doesn't have sufficient capacity in its existing plants to execute it. The search for a new plant location yields two final alternatives for a possible location, with similar costs but very different situations. One of them favors a policy of outsourcing but with few qualified workers, and the other is opposed to such a policy. The prioritization, analysis and explicit description of selection c...Starting at €8.20
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Florida Ice and Farm: campeón de sostenibilidad en una economía emergente (B)
Ickis, John Cather; Prado Barboza, Andrea; García-Rada, XimenaCase INCAE-30794B_SService and Operations ManagementEl caso B describe la implementación de la estrategia de triple utilidad en FIFCO entre el período 2009-2011, mostrando los resultados positivos así como ahorros en diversas áreas. Adicionalmente, el caso se enfoca en tres de los doce objetivos de la triple utilidad: consumo responsable, el programa de voluntariado y agua neutral. Al cierre del caso, Ramón Mendiola enfrenta el siguiente desafío: deberá consolidar la estrategia de triple utilidad ...Starting at €5.74