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Claves para coordinar alianzas de valor
Ariño, Africa; Andreu i Civit, RafaelArticle ART-3133Information Technologies, Innovation and Change, Knowledge and Communication, StrategyUna alianza en el sector de la salud ilustra cómo las partes pueden coordinar sus actividades de forma eficiente para mejorar el rendimiento conjunto. A partir de una visión de la empresa basada en el conocimiento, los autores identifican los componentes "micro" en los que se basa la coordinación en la empresa y extrapolan este modelo a las alianzas. Centrándose en cómo las capacidades individuales, el conocimiento, las rutinas y los esquemas de ...Starting at €8.20
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Conversion Rate Optimization
Ferrándiz, Luis; Villanueva, Julian; Soldado, PilarTechnical Note MN-389Information Technologies, MarketingEn esta nota se presenta una serie de pautas para aumentar la conversión en un sitio web. Ésta no tiene por qué ser una transacción monetaria, sino que puede tratarse de un registro o de los actos de compartir una noticia, invitar a un amigo, hacerse fan de un club, realizar una descarga, solicitar la prueba de un vehículo, etc. La optimización de un proceso de CRO en un sitio web debe seguir unos pasos estipulados para asegurar su máximo aprovec...Starting at €8.20
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Basel III: Toward a new financial architecture
Soley, Jorge; Rahnema Alavi, Ahmad; Cutillas, SergiTechnical Note FN-583-EFinanceBasel III, some details of which are still to be worked out, marks another step by supervisors toward a stable and solvent banking sector. The technical note focuses not only on the specific features of Basel III but also on complementary regulations. It looks at the strategic impact on the banking sector, as in many people's view Basel III heralds a "new financial architecture".Starting at €8.20
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Shadow Banking
Soley, Jorge; Sánchez de León, CarlosTechnical Note FN-617-EFinance, Innovation and Change, StrategyThis note explains the growing phenomenon of shadow banking as a non-regulated part of the financial system. In the United States, shadow banking is more important than the traditional banking sector in terms of assets used and it is experiencing high growth rates in Europe as well. The note asks whether shadow banking has more advantages than the traditional banking system because it is not regulated; whether it is more or less transparent; whe...Starting at €8.20
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Search Engine Optimization (SEO)
Ferrándiz, Luis; Villanueva, Julian; Simarro, Sergio; Fernández-Velilla, RosaTechnical Note MN-374-EInformation Technologies, MarketingIn the digital world, search engines are shop windows. They are an absolute necessity for giving visibility to a business. A company that does not have a top position in online search results is missing opportunities to sell to, or communicate with, potential customers. And a business that does not appear in search results might as well not exist. Search engine optimization encompasses a range of techniques aimed at improving a website's posi...Starting at €8.20
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Search Engine Marketing (SEM)
Ferrándiz, Luis; Villanueva, Julian; Simarro, Sergio; Fernández-Velilla, RosaTechnical Note MN-376-EInformation Technologies, MarketingSearch engines are shop windows, giving visibility to our products and promoting our company. Not to make good use of them is to miss an opportunity to build brand and sales. When a user conducts a search, the search engine displays the results it considers most relevant. On the one hand, it displays "organic" or "natural" results. These appear in the middle of the results page and are not paid for by the company. SEO techniques are used to optim...Starting at €8.20
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Display Campaigns
Ferrándiz, Luis; Fernández-Velilla, Rosa; Villanueva, JulianTechnical Note MN-378-EMarketingThis note aims to introduce readers to the concept of display advertising. We first define this advertising medium and then propose a conceptual framework useful in the design and implementation of a campaign. We conclude by looking at current trends in this advertising format.Starting at €8.20
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The KLM Approach to Alliances
Mitchell, Jordan; Ariño, Africa; Ozcan, PinarCase SM-1530-EStrategyWhen it teamed up with Northwest Airlines of the US in 1989, KLM became Europe¿s first airline to begin a major cross-border airline alliance. What followed was a series of pan-continental alliances resulting in the formation of Star Alliance, oneworld and Skyteam. This case study highlights the main milestones in the development of KLM¿s major alliances focusing primarily on Northwest with additional details on relationships with Kenya Airways, ...Starting at €8.20
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Coca-Cola Nestlé Refreshments Company (A)
Ariño, AfricaCase SM-1631-EStrategyThis is the first of a five-case series. Coca-Cola Nestlé Refreshments Company (CCNR) began operations in 1991 as a joint venture (JV) between Coca-Cola and Nestlé. Both companies had manufactured and marketed a ready-to-drink coffee-based drink in Japan very successfully. Aware of a large potential world market and of the difficulties associated with launching a new product category on a worldwide basis, the two companies decided to combine thei...Starting at €8.20
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Coca-Cola Nestlé Refreshments Company (D): La perspectiva de Nestlé
Ariño, AfricaCase SM-1634StrategyCoca-Cola Nestlé Refreshments Company (CCNR) entró en funcionamiento en 1991 como una joint venture constituida por Coca-Cola (CC) y Nestlé (N). Ambas compañías habían producido y comercializado con gran éxito una bebida de café para el mercado japonés. Conscientes del enorme potencial del producto en el mercado mundial y de las dificultades asociadas al lanzamiento de una nueva categoría de producto a nivel global, ambas empresas decidieron comb...Starting at €5.74