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  1. Case

    Cornershop: Entendiendo al cliente ocupado

    By Yankovic, Natalia / Armelini, Guillermo
    Service and Operations Management
    Collection: ESE (Chile)
    Ref.: ESE-DC-C-ES-20-362
    Published: Oct 1, 2020
    Format: PDF
    Pages: 18
    Language: Spanish
    €8.53 PVP Institution
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  2. Case

    whereEX: transformando la función de compras

    By Yankovic, Natalia / Armelini, Guillermo
    Service and Operations Management
    Collection: ESE (Chile)
    Ref.: ESE-DC-C-ES-21-385
    Published: Aug 1, 2021
    Format: PDF
    Pages: 10
    Language: Spanish
    €8.53 PVP Institution
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  3. Case

    Ecocitex: ¿tenemos negocio?

    By Armelini, Guillermo / Yankovic, Natalia
    Service and Operations Management
    Collection: ESE (Chile)
    Ref.: ESE-DC-C-ES-22-410
    Published: Apr 1, 2022
    Format: PDF
    Pages: 11
    Language: Spanish
    €8.53 PVP Institution
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  4. Teaching Note

    Ecocitex: ¿tenemos negocio? - Nota de instructor

    By Armelini, Guillermo / Yankovic, Natalia
    Service and Operations Management
    Collection: ESE (Chile)
    Ref.: ESE-DC-C-ES-22-410-TN
    Published: Jan 12, 2022
    Format: PDF
    Pages: 6
    Language: Spanish
    €0.00 PVP Institution
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  5. Case

    Ecocitex: Do we have a business?

    By Yankovic, Natalia / Armelini, Guillermo
    Service and Operations Management
    Collection: ESE (Chile)
    Ref.: ESE-DC-C-ES-22-410_ENG-E
    Published: Jan 4, 2022
    Format: PDF
    Pages: 11
    Language: English
    €8.53 PVP Institution
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  6. Case

    BauMax

    By Armelini, Guillermo / Yankovic, Natalia
    Service and Operations Management
    Collection: ESE (Chile)
    Ref.: ESE-DC-C-ES-22-427
    Published: Sep 1, 2022
    Format: PDF
    Pages: 12
    Language: Spanish
    €8.53 PVP Institution
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  7. Case

    Tiramisú: ¿Morir de Éxito?

    By Yankovic, Natalia / Martínez, Jon
    Service and Operations Management
    Collection: ESE (Chile)
    Ref.: ESE-OS-C-ES-18-287
    Published: Nov 1, 2018
    Format: PDF
    Pages: 14
    Language: Spanish
    €8.53 PVP Institution
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  8. Teaching Note

    Cornershop: Entendiendo al cliente ocupado – Nota del instructor

    By Yankovic, Natalia / Armelini, Guillermo
    Service and Operations Management
    Collection: ESE (Chile)
    Ref.: ESE-TN- DC-C-ES-20-362
    Published: Mar 1, 2021
    Format: PDF
    Pages: 14
    Language: Spanish
    €0.00 PVP Institution
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  9. Case

    HIFU en el Hospital Universitario Mútua Terrassa

    By Yankovic, Natalia / Ribera, Jaume / Farré, Marçal
    Service and Operations Management
    Collection: IESE (España)
    Ref.: P-1113
    Published: Mar 11, 2012
    Format: PDF
    Pages: 15
    Language: Spanish
    €8.53 PVP Institution
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  10. Case

    HIFU and Mútua Terrassa University Hospital

    By Yankovic, Natalia / Ribera, Jaume / Farré, Marçal
    Service and Operations Management
    Collection: IESE (España)
    Ref.: P-1113-E
    Published: Mar 6, 2012
    Format: PDF
    Pages: 15
    Language: English
    €8.53 PVP Institution
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