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Spainsko
Parés C.; Parés Canalias, Francisco; Renart, Lluís G.Case M-1005-EMarketingIn mid-1993 a husband and wife start up a new family business importing "comfort shoes", a special type of shoe that is very comfortable but relatively highly priced and somewhat unusual and unfashionable in appearance. The case describes the various direct marketing actions they undertake, detailing the costs of each and the sales achieved, and formulates various options for marketing actions to be carried out in 1995. This case was winner of th...Starting at €8.20
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Spainsko
Parés C.; Parés Canalias, Francisco; Renart, Lluís G.Case M-1005MarketingA mediados de 1993, un matrimonio pone en marcha una nueva empresa familiar dedicada a la importación de zapatos tipo «comfort shoes». Es un tipo de zapato muy cómodo, de precio relativamente elevado pero con una estética algo peculiar y fuera de lo común. El caso describe con detalle las distintas acciones de marketing directo desarrolladas, así como los costes y resultados de venta alcanzados con cada una de ellas, y plantea distintas opciones ...Starting at €8.20
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Terra Lycos
Perry, Gaynor; Oliver C.; Valor Sabatier, Josep; Sieber, SandraCase SI-130-EInformation Technologies, Knowledge and CommunicationIn May 2000, the leading Spanish language portal and Internet Access Provider (IAP), Terra, announced that they were to buy the fourth ranking US portal, Lycos, for $12.5 billion in stock. This merger enabled Terra to expand from Spanish and Portugese speaking markets to become a global player. However, the continued success of the big three portals, AOL, MSN and Yahoo!, has kept Terra Lycos amongst the second tier of portal companies. Against a ...Starting at €8.20
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Terra Lycos (Portuguese Version, Brazil)
Perry, Gaynor; Oliver C.; Valor Sabatier, Josep; Sieber, SandraCase SI-130-PBInformation Technologies, Knowledge and CommunicationIn May 2000, the leading Spanish language portal and Internet Access Provider (IAP), Terra, announced that they were to buy the fourth ranking US portal, Lycos, for $12.5 billion in stock. This merger enabled Terra to expand from Spanish and Portugese speaking markets to become a global player. However, the continued success of the big three portals, AOL, MSN and Yahoo!, has kept Terra Lycos amongst the second tier of portal companies. Against a ...Starting at €8.20
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Terra Lycos
Perry, Gaynor; Oliver C.; Valor Sabatier, Josep; Sieber, SandraCase SI-130Information Technologies, Knowledge and CommunicationEn mayo de 2000, el portal y proveedor de acceso a Internet (IAP) líder en lengua castellana, Terra, anunció que iba a comprar el portal situado en cuarta posición en Estados Unidos, Lycos, por una cifra de 125 millardos de dólares abonada mediante intercambio de acciones. Esta fusión permitió a Terra expandirse más allá de sus mercados de habla española y portuguesa, convirtiéndose así en un actor global. No obstante, el éxito continuado de los ...Starting at €8.20
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Business Process Outsourcing: Banco Urquijo Outsources its Back-Office to IBM Business Consulting Services
López, C.; Andreu i Civit, Rafael; Valor Sabatier, Josep; Sieber, SandraCase SI-143-EKnowledge and CommunicationThis case discusses Banco Urquijo's decision to carry out an externalization of its administrative processes, signing a Business Process Outsourcing (BPO) agreement for five years with IBM Global Services. The risks of the decision are analyzed, and are compared with the potential benefits resulting not just from cost savings but also from savings derived from improvements in its competitive positioning.Starting at €8.20
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Business Process Outsourcing: El Banco Urquijo externaliza su back-office a IBM Business Consulting Services
López, C.; Andreu i Civit, Rafael; Valor Sabatier, Josep; Sieber, SandraCase SI-143Knowledge and CommunicationEste caso plantea la situación en que Banco Urquijo decide llevar a cabo una externalización de sus procesos administrativos firmando con IBM Global Services un acuerdo de «Business Process Outsourcing» (BPO) por cinco años. Se analizan los riesgos de esta decisión y se contrastan con los potenciales beneficios resultantes no sólo en términos de ahorro de costes, sino también los derivados de mejoras en su posicionamiento competitivo.Starting at €8.20
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Puig Doria
Martincich, M.; Parés Canalias, Francisco; Renart, Lluís G.Case M-663-EMarketingPuig Doria is a prestigious Barcelona jeweler that produces and sells the jewels designed by its founder, Josep Maria Puig Doria. Following several relatively fruitless attempts to export its jewels, the company has finally made contact with C. Itoh, a large Japanese trading company, which offers the possibility of exporting to Japan. After some sizing-up and testing operations, the Puig Doria directors ask themselves what action plans they shou...Starting at €8.20
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Puig Doria
Martincich, M.; Parés Canalias, Francisco; Renart, Lluís G.Case M-663MarketingPuig Doria es una prestigiosa joyería de Barcelona, que produce y vende las joyas diseñadas por su titular, Josep Maria Puig Doria. Tras diversos intentos, relativamente infructuosos, de exportar sus joyas, la empresa ha entrado finalmente en contacto con C. Itoh, una gran empresa trading japonesa, quien le ofrece la posibilidad de empezar a exportar a Japón. Tras varias operaciones de prueba y tanteo, los directivos de Puig Doria se preguntan qu...Starting at €8.20
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Puig Doria - Condensed
Martincich, M.; Parés Canalias, Francisco; Renart, Lluís G.Case M-690-EMarketingThis is a condensed version of case Puig Doria (M-663). The present condensed version has been prepared for publication in a book. Wherever possible, it is recommend that the full version be used in class. Puig Doria is a famous designer of jewels in Barcelona, where he has his only retail establishment. After describing two previous attempts at exporting, the case centers on the present opportunity to export to Japan, with the help of C. Itoh, o...Starting at €8.20