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El Cuadro de Mando Integral en TMB
Fernández, AlbertCase C-748Accounting and ControlTransportes Metropolitanos de Barcelona, en opinión de su consejero delegado, Constantí Serrallonga, tiene aspectos a mejorar en cuanto a la gestión de los objetivos y proyectos clave. Le falta visión de largo plazo, tiene demasiados proyectos en marcha y no realiza bien el seguimiento de estos proyectos. Cambios en la filosofía, los procesos de gestión y el uso de mapas estratégicos le pueden ayudar a solucionar esos problemas. El caso explica y...Starting at €8.20
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The Boeing 737 MAX: People Before Profits
de la Cierva, Yago; Villegas, CarolinaCase DPO-739-EKnowledge and Communication, Leadership and People Management, StrategyIn March 2019, the second fatal crash of a Boeing 737 MAX, the renewed model of the best-selling aircraft in history, triggered an unprecedented corporate crisis for the American aeronautics giant. The case reviews Boeing's response and the reactions of various stakeholders (victims, customers, employees, regulators, the media), from the time of the accident until the company's decision to withdraw the model in November 2020.Starting at €8.20
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Disney World and the Alligators (A)
García Guillén, Carlos; Pacheco Barceló, Leyre; Rodríguez Medina, Ignacio; Sastre Ortega, Ana; de la Cierva, YagoCase DPO-737-ECorporate Governance, Knowledge and Communication, Leadership and People ManagementDisney World resort in Orlando, USA, suffered a crisis when a toddler was taken by an alligator and disappeared inside a pond. The event happened when the senior management was in Shanghai for the inauguration of the new thematic park in China.Starting at €8.20
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Chick-fil-A: Sandwiches and cultural wars (A)
de la Cierva, Yago; Notario, EduardoCase DPO-735-EBusiness Ethics and Corporate Social Responsibility, Knowledge and Communication, Leadership and People Management, StrategyThe American fast-food chain Chick-fil-A suffered several boycotts promoted by LGTBQ+ organizations after the CEO's public comments regarding his religious background and because of the company's financial support to organizations lobbying against legal recognition of same-sex marriage. The following years, the company kept growing and, at the same time, its reputation was affected. What to do next?Starting at €8.20
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Effective Cost-Reduction Strategies
Fernández, Albert; Velilla, ManuelTechnical Note CN-220-EAccounting and ControlThe note discusses key issues for effective cost management and considers actions to be taken to reduce costs in areas such as travel expenses, unpaid bills, purchases and logistics, rentals, professional services, etc. It stresses that cost reduction for its own sake is not a good idea, and that managers must think carefully about which costs add value and which do not. Another point made is that costs can be reduced not only by negotiating with...Starting at €8.20
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The Balanced Scorecard at TMB
Fernández, AlbertCase C-748-EAccounting and ControlAccording to its managing director, Constantí Serrallonga, Transports Metropolitans de Barcelona has areas for improvement in terms of the management of objectives and key projects. It lacks long-term vision, has too many projects underway, and does not conduct efficient follow-up of these projects. Changes to its philosophy and management processes and the use of strategy maps could help solve these problems. This case presents and explains the ...Starting at €8.20
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Morgan Components - Nota del intructor
Palencia, Luis; Fernández, AlbertTeaching Note CT-18Accounting and ControlEsta nota acompaña a la preparación del caso Morgan Components, C-730. Morgan Components es un caso de costes que aborda multiples temas, y es por ello de gran versatilidad. La nota aporta análisis y enfoques para utilizar el caso en diferentes programas y cursos.Starting at €0.00
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Disney World y los caimanes (B)
García Guillén, Carlos; Pacheco Barceló, Leyre; Rodríguez Medina, Ignacio; Sastre Ortega, Ana; de la Cierva, YagoCase DPO-738Corporate Governance, Knowledge and Communication, Leadership and People ManagementEl complejo Disney World de Orlando (Estados Unidos) sufrió una crisis cuando un niño pequeño fue capturado por un caimán que lo hizo desaparecer en un estanque. El suceso ocurrió cuando los directivos de la compañía se encontraban en Shanghái para la inauguración del nuevo parque temático en China.Starting at €5.74
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Disney World y los caimanes (A)
García Guillén, Carlos; Pacheco Barceló, Leyre; Rodríguez Medina, Ignacio; Sastre Ortega, Ana; de la Cierva, YagoCase DPO-737Corporate Governance, Knowledge and Communication, Leadership and People ManagementEl complejo Disney World de Orlando (Estados Unidos) sufrió una crisis cuando un niño pequeño fue capturado por un caimán que lo hizo desaparecer en un estanque. El suceso ocurrió cuando los directivos de la compañía se encontraban en Shanghái para la inauguración del nuevo parque temático en China.Starting at €8.20