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  1. Case

    Regreso a la esencia de Starbucks... ¿una vez más?

    By Moscoso, Philip / Sastre Boquet, Isaac / Lago, Alejandro
    Information Technologies
    Service and Operations Management
    Family-owned business
    Collection: IESE (España)
    Ref.: OIT-13
    Published: Mar 23, 2023
    Reviewed: Oct 28, 2025
    Format: PDF
    Pages: 21
    Language: Spanish
    €8.53 PVP Institution
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  2. Case

    En la nube: migrar para salvaguardar las operaciones de TI de PrivatBank durante la guerra en Ucrania

    By Valor Sabatier, Josep / Zamora, Javier / Lago, Alejandro ...
    Information Technologies
    Service and Operations Management
    Collection: IESE (España)
    Ref.: OIT-49
    Published: Sep 6, 2024
    Format: PDF
    Pages: 23
    Language: Spanish
    €8.53 PVP Institution
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    Teaching Note Exc. professors
    Other supplements
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  3. Case

    Regreso a la esencia de Starbucks y el papel del Consejo en la estrategia

    By Moscoso, Philip / Sastre Boquet, Isaac / Lago, Alejandro
    Information Technologies
    Service and Operations Management
    Family-owned business
    Collection: IESE (España)
    Ref.: OIT-52
    Published: Jul 24, 2024
    Reviewed: Oct 20, 2025
    Format: PDF
    Pages: 23
    Language: Spanish
    €8.53 PVP Institution
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  4. Case

    eBay España y su comunidad de usuarios

    By Moscoso, Philip / Lago, Alejandro
    Information Technologies
    Service and Operations Management
    Collection: IESE (España)
    Ref.: P-1079
    Published: Apr 16, 2007
    Format: PDF
    Pages: 16
    Language: Spanish
    €8.53 PVP Institution
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  5. Case

    Carsharing en Barcelona: Avancar

    By Alegre, M. / Lago, Alejandro / Martínez de Albéniz, Victor
    Service and Operations Management
    Collection: IESE (España)
    Ref.: P-1088
    Published: Feb 18, 2010
    Format: PDF
    Pages: 14
    Language: Spanish
    €8.53 PVP Institution
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  6. Case

    Metro Bank: comienza la revolución de la banca británica

    By Lago, Alejandro / Moscoso, Philip
    Finance
    Service and Operations Management
    Strategic Management
    Collection: IESE (España)
    Ref.: P-1112
    Published: Mar 30, 2012
    Format: PDF
    Pages: 26
    Language: Spanish
    €8.53 PVP Institution
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  7. Case

    Fabricación aditiva en Etnia Barcelona

    By Calvo, Eduard / Lago, Alejandro / Sabrià, Fede
    Service and Operations Management
    Business Ethics and Corporate Social Responsibility
    Entrepreneurship
    Collection: IESE (España)
    Ref.: P-1155
    Published: Oct 21, 2016
    Format: PDF
    Pages: 18
    Language: Spanish
    €8.53 PVP Institution
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  8. Case
    Free

    PACECO: La decisión de compra para el proyecto Fénix

    By Mediavilla, Miguel / Lago, Alejandro
    Service and Operations Management
    Collection: IESE (España)
    Ref.: P-1158
    Published: Dec 16, 2016
    Format: PDF
    Pages: 19
    Language: Spanish
    €8.53
    €0.00 PVP Institution
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  9. Case

    Amazon: equilibrio entre orientación al cliente y compromiso del empleado

    By Tatge, Larisa / Lago, Alejandro / Ribera, Jaume
    Service and Operations Management
    Innovation and Change
    Collection: IESE (España)
    Ref.: P-1165
    Published: Sep 15, 2017
    Reviewed: Sep 1, 2020
    Format: PDF
    Pages: 12
    Language: Spanish
    €8.53 PVP Institution
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  10. Case

    Tejidos Especiales Edentel 4.0 (A)

    By Lago, Alejandro / Sabrià, Frederic
    Service and Operations Management
    Collection: IESE (España)
    Ref.: P-1169
    Published: Nov 15, 2018
    Format: PDF
    Pages: 7
    Language: Spanish
    €8.53 PVP Institution
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