English
Español
Toggle Nav
Search
My Cart
Menu

Default Category

Showing 10 of 165 results

Page
Set Ascending Direction
  1. Article

    Cinco estrategias para sumar en las negociaciones

    By Mehta, Kandarp
    Entrepreneurship
    Innovation and Change
    Collection: IESE (España)
    Ref.: ART-2273
    Published: Dec 18, 2012
    Format: PDF
    Pages: 8
    Language: Spanish
    €8.53 PVP Institution
    See details Add to Wish List
  2. Article

    Five Essential Strategies for Creative Negotiations

    By Mehta, Kandarp
    Entrepreneurship
    Innovation and Change
    Collection: IESE (España)
    Ref.: ART-2273-E
    Published: Dec 18, 2012
    Format: PDF
    Pages: 8
    Language: English
    €8.53 PVP Institution
    See details Add to Wish List
  3. Article

    Five Essential Strategies for Creative Negotiations (Portuguese Version, Brazil)

    By Mehta, Kandarp
    Innovation and Change
    Entrepreneurship
    Collection: IESE (España)
    Ref.: ART-2273-PB
    Published: Dec 18, 2012
    Format: PDF
    Pages: 8
    Language: Portuguese Brasil
    €8.53 PVP Institution
    See details Add to Wish List
  4. Article

    Nuevas herramientas para medir la calidad de servicio

    By Parasuraman, A.
    Service and Operations Management
    Information Technologies
    Collection: IESE (España)
    Ref.: ART-2384
    Published: Jun 20, 2013
    Format: PDF
    Pages: 8
    Language: Spanish
    €8.53 PVP Institution
    See details Add to Wish List
  5. Article

    Finding Service Gaps in the Age of e-Commerce

    By Parasuraman, A.
    Service and Operations Management
    Information Technologies
    Collection: IESE (España)
    Ref.: ART-2384-E
    Published: Jun 20, 2013
    Format: PDF
    Pages: 8
    Language: English
    €8.53 PVP Institution
    See details Add to Wish List
  6. Article

    Consejos para resolver conflictos en la empresa

    By Mehta, Kandarp / Ripol, Ignacio
    Leadership and People Management
    Collection: IESE (España)
    Ref.: ART-3056
    Published: Sep 18, 2017
    Format: PDF
    Pages: 6
    Language: Spanish
    €8.53 PVP Institution
    See details Add to Wish List
  7. Article

    5 Ways Managers Can Enhance Their Mediating Skills

    By Mehta, Kandarp / Ripol, Ignacio
    Leadership and People Management
    Collection: IESE (España)
    Ref.: ART-3056-E
    Published: Sep 18, 2017
    Format: PDF
    Pages: 6
    Language: English
    €8.53 PVP Institution
    See details Add to Wish List
  8. Dossier

    Cómo orientar la estrategia al cliente

    By Fader, Peter / Villanueva Galobart, Julián / Parasuraman, A.
    Marketing
    Service and Operations Management
    Collection: IESE (España)
    Ref.: DOS-17
    Published: Jun 20, 2013
    Format: PDF
    Pages: 25
    Language: Spanish
    €15.60 PVP Institution
    See details Add to Wish List
  9. Dossier

    The Rise of the Customer Centric Firm

    By Fader, Peter / Villanueva Galobart, Julián / Parasuraman, A.
    Marketing
    Service and Operations Management
    Collection: IESE (España)
    Ref.: DOS-17-E
    Published: Jun 20, 2013
    Format: PDF
    Pages: 25
    Language: English
    €15.60 PVP Institution
    See details Add to Wish List
  10. Case

    Mamma Mia!, emprendiendo en femenino (A) : La saltadora de obstáculos

    By Chinchilla, Nuria / Mehta, Kandarp / Gómez, Arturo
    Leadership and People Management
    Collection: IESE (España)
    Ref.: DPO-890
    Published: Jun 6, 2025
    Format: PDF
    Pages: 4
    Language: Spanish
    €8.53 PVP Institution
    Include:
    Other supplements
    See details Add to Wish List

Showing 10 of 165 results

Page
Set Ascending Direction
Shop By
Applied filters
  1. Authors
    Parasuraman, A.
  2. Authors
    Mehta, Kandarp
Clear All
Filters
Catalog
  1. Cases 55 items
  2. Readings 33 items
  3. Online courses 1 item
  4. Simulations 2 items
  5. Tools 63 items
Document Areas
  1. Decision Analysis 36 items
  2. Accounting and Control 8 items
  3. Strategic Management 5 items
  4. Business Ethics and Corporate Social Responsibility 8 items
  5. Finance 3 items
  6. Corporate Governance 4 items
  7. Entrepreneurship 40 items
  8. Innovation and Change 27 items
  9. Leadership and People Management 94 items
  10. Marketing 2 items
  11. Negotiation 122 items
  12. Service and Operations Management 4 items
  13. Information Technologies 10 items
Publication Year
  1. Last two years 8 items
  2. Last five years 41 items
  3. Over five years 124 items
Number of pages
  1. 1 – 5 105 items
  2. 6 - 10 45 items
  3. 11 - 20 6 items
  4. 21 + 5 items
Duration
  1. Up to 1 hour 3 items
Language
  1. English 78 items
  2. Spanish 70 items
  3. Portuguese 17 items
Collection
  1. IESE (España) 160 items
  2. Harvard Deusto Business Review (España) 5 items
Authors
  1. Chinchilla, Nuria 239 items
  2. Elizabeth M.A. Grasby 158 items
  3. Fairchild, Gregory B. 153 items
  4. Goldberg, Rebecca 168 items
  5. Groysberg, Boris 237 items
  6. IESE Insight 237 items
  7. Kanter, Rosabeth Moss 225 items
  8. Ken Mark 286 items
  9. Martínez Abascal, Eduardo 204 items
  10. Mead, Jenny 256 items
  11. Mehta, Kandarp 161 items
  12. Mitchell, Jordan 162 items
  13. Nueno, José Luis 153 items
  14. Nueno, Pedro 187 items
  15. Ofek, Elie 162 items
  16. Parasuraman, A. 0 items
  17. Pin Arboledas, José Ramón 440 items
  18. Porter, Michael E. 157 items
  19. Quelch, John A. 246 items
  20. Ramasastry Chandrasekhar 152 items
  21. Ribera, Jaume 228 items
  22. Ricart, Joan Enric 185 items
  23. Sastre Boquet, Isaac 205 items
  24. Segarra, José Antonio 171 items
  25. Sesia, Aldo 192 items
  26. Shih, Willy 192 items
  27. Soley, Jorge 167 items
  28. Stein, Guido 421 items
  29. Tàpies, Josep 164 items
  30. Yemen, Gerry 297 items
  31. Yoffie, David B. 161 items
Free cases
  1. Yes 3 items
Geographic areas
  • Geografic Areas 53 items
    • Europe 53 items
      • Southern Europe 30 items
        • Spain 30 items
      • Western Europe 12 items
        • Germany 10 items
        • France 2 items
      • Channel Islands 11 items
        • United Kingdom 11 items

Simulations

Offer your students new learning experiences.